Author Topic: Rg350 stucks on boot problem  (Read 5381 times)

Neo Mp3 (OP)

  • Posts: 18
Rg350 stucks on boot problem
« on: November 01, 2019, 07:29:45 pm »
Just got my rg350, and flashed it with v.1.5, it works. But some times it
 (very often) stops at the Anbernic logo and does an automatic reboot, so the green light flashes one time, or at a black screen (if at black the backlight adjust works when i press power +or-). Several reboots help the device to boot normally. Other times it boots ok from the first time. I've changed the micro sd, checked the original for errors also, no errors. So i dont understand whats the point of this problem, any suggestions? Also i tried to change the firmware, wich I flash with etcher and extend with disk genius, didn't work too. But if it boots ok everything else works perfectly.

 https://www.dropbox.com/s/85w17zd53qry09l/VID_20191101_220625.mp4?dl=0 here is a video demonstration of the problem

Maybe there's a way to make the device show some logs?
« Last Edit: November 01, 2019, 08:04:59 pm by Neo Mp3 »

Neo Mp3 (OP)

  • Posts: 18
Re: Rg350 stucks on boot problem
« Reply #1 on: November 02, 2019, 03:25:15 am »
Just tried to flash sd with linux dd from Ubuntu, and then resize ext4 partition. Result is the same, boot issues.

Neo Mp3 (OP)

  • Posts: 18
Re: Rg350 stucks on boot problem
« Reply #2 on: November 02, 2019, 07:11:18 am »
Also opk updates didn't work for me, it showed some error. The device came with version from 10 September. Maybe I have another revision, and this firmwares are not stock for me ;D I didn't backup the original img.

Neo Mp3 (OP)

  • Posts: 18
Re: Rg350 stucks on boot problem
« Reply #3 on: November 02, 2019, 09:16:54 am »
Tried booting while pressing A button (it shows the kernel boot log), but the log disappeares when the system freezes on the black screen.

goodfodder

  • Posts: 28
Re: Rg350 stucks on boot problem
« Reply #4 on: November 02, 2019, 09:46:46 am »
There are keystrokes to revert to the previous firmware however forget what they are - try googling

Worse comes to worse you could always reflash the internal sd card to to the latest build

How to video:
https://youtu.be/T0KrEOCp8gE

Written instructions:
https://droidbox.co.uk/how-to/how-to-flash-custom-firmware-on-rg350/

Firmware:
https://rs97.bitgala.xyz/RG-350/Latest%20Firmware/



« Last Edit: November 02, 2019, 09:51:18 am by goodfodder »

Neo Mp3 (OP)

  • Posts: 18
Re: Rg350 stucks on boot problem
« Reply #5 on: November 02, 2019, 03:46:47 pm »
But I've already reflashed the firmware about 5 times, tried different sd cards and programs for reflash. It didn't work for me.

TheReaperUK

  • Posts: 62
Re: Rg350 stucks on boot problem
« Reply #6 on: November 02, 2019, 04:29:11 pm »
My RG350 had September firmware and the latest .opk firmware installed ok for me.

i had a similar problem with my first RG300, i removed the sd-card to flash latest firmware then it never booted again, after hours of trying different things still no luck, So i ordered another one, but did find out why it stopped working, One of the gold pins/legs inside the internal sd-card holder was broken (could not really see it was broken), after trying to repair the broken pin it finally fell out so i gave up, but at least i have some parts (battery/buttons/case, etc) for my New one, with the RG350 i am not going to remove the sd-card to flash new firmware ever, not after the RG300 problem.

I use Linux but never use dd, i always use "balena-etcher" (App Image) as it has never failed me yet, then GParted to increase size.
« Last Edit: November 02, 2019, 04:35:50 pm by TheReaperUK »
Lots of Handhelds but my favourite is still my GCW Zero and also RG-350, But the RG-300 is 2nd Best.

Neo Mp3 (OP)

  • Posts: 18
Re: Rg350 stucks on boot problem
« Reply #7 on: November 02, 2019, 05:16:28 pm »
Thanks for the reply, I'll check the pins, but mine device boots and works fine in the very most cases, only about 30% of starting freezes. I used etcher also, dd was only last time to make sure it's not an etcher issue.

TheReaperUK

  • Posts: 62
Re: Rg350 stucks on boot problem
« Reply #8 on: November 02, 2019, 05:25:49 pm »
When you resize the fat 32 partition, try GParted resize and set Align to Cylinder and also make sure to flag as lba, i always do my firmware sd-cards like this and have had no problems so far (apart from RG300 :'().
Lots of Handhelds but my favourite is still my GCW Zero and also RG-350, But the RG-300 is 2nd Best.

Neo Mp3 (OP)

  • Posts: 18
Re: Rg350 stucks on boot problem
« Reply #9 on: November 02, 2019, 06:51:21 pm »
try GParted resize and set Align to Cylinder and also make sure to flag as lba
Tried, no result also, still freezes on black screen after logo in 30% of starts.

Neo Mp3 (OP)

  • Posts: 18
Re: Rg350 stucks on boot problem
« Reply #10 on: November 02, 2019, 08:17:34 pm »
So now I found out that there is no this loading issue on v1.0 that came with my device from the factory I've downloaded it from https://www.droidboxforums.com/forums/rg-350-retro-games-handheld.175/ and it boots 100% of atempts fine. As I told earlier, this firmware had issues of upgrading with apk, so may be my device is really some different revision?

UPD
No, i was wrong, it still freezes after the Anbernic logo sometimes. But for now it seems, that it started to do it more rarely.
« Last Edit: November 02, 2019, 08:27:54 pm by Neo Mp3 »

TheReaperUK

  • Posts: 62
Re: Rg350 stucks on boot problem
« Reply #11 on: November 03, 2019, 01:31:27 am »
Seems like you may have a hardware problem with your RG350 :'(
Lots of Handhelds but my favourite is still my GCW Zero and also RG-350, But the RG-300 is 2nd Best.

Neo Mp3 (OP)

  • Posts: 18
Re: Rg350 stucks on boot problem
« Reply #12 on: November 03, 2019, 04:12:07 am »
Seems like you may have a hardware problem with your RG350 :'(
Yeah, think so. I even tried a different card reader, not helped. But at least it loads from a 2-3 attempt and then fully functional :) I'll try to ask the manufacturer in discord, maybe they can help.

goodfodder

  • Posts: 28
Re: Rg350 stucks on boot problem
« Reply #13 on: November 03, 2019, 12:21:17 pm »
Maybe a dirty sd card contact?
Try cleaning with pure alcohol?

ye7n

  • Posts: 1
Re: Rg350 stucks on boot problem
« Reply #14 on: January 11, 2020, 01:07:29 am »
Have you fixed it ?, My device is just as bad as you  :'(

Daniel79

  • Posts: 17
Re: Rg350 stucks on boot problem
« Reply #15 on: January 15, 2020, 07:51:15 am »
Have you fixed it ?, My device is just as bad as you  :'(
No.He get new replacement one.)

Neo Mp3 (OP)

  • Posts: 18
Re: Rg350 stucks on boot problem
« Reply #16 on: January 21, 2020, 11:40:37 am »
Have you fixed it ?, My device is just as bad as you  :'(
No, I showed it to anbernic representative on Ali and they send me a new one without returning this. It costed 20$. Now I have two of them, and besides the stuck on boot sometimes, the first one works good, lol. Second came with no issues at all and a little better screen. So two working devices, thanks Anbernic!
« Last Edit: January 21, 2020, 11:45:14 am by Neo Mp3 »

Neo Mp3 (OP)

  • Posts: 18
Re: Rg350 stucks on boot problem
« Reply #17 on: January 21, 2020, 11:41:10 am »
Have you fixed it ?, My device is just as bad as you  :'(
No.He get new replacement one.)
How do you know, from 4pda? :)

DENNY79

  • Posts: 50
Re: Rg350 stucks on boot problem
« Reply #18 on: January 21, 2020, 07:13:43 pm »
del
« Last Edit: January 21, 2020, 07:15:44 pm by DENNY79 »

Daniel79

  • Posts: 17
Re: Rg350 stucks on boot problem
« Reply #19 on: January 23, 2020, 11:24:57 am »

How do you know, from 4pda? :)
Yes my friend. :)

 

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