Author Topic: RG 350 won't start anymore (Read 7858 times)

Jerryli72 · « **on:** November 01, 2019, 08:27:22 pm »

Hi,
I have a Problem with my RG 350. I get it yesterday and the Device runs as it should be, Roms on internal and SD Card working. But today i want play a little the RG don't start anymore. There was a light green Light flashing and i charged it until the red Light gone. It still won't start and the light green Light still flashes.
I hope anyone has an Idea or a Solution before i have to send it back (if the Seller respond and wait another 7 or 8 Months to get another or this one fixed) or order another one ( what costs me again 80 Euro and 4 Months to wait).

Jerry

lovemakerz · « **Reply #1 on:** November 01, 2019, 09:03:15 pm »

Try to put USB power to USB 2 slot and push reset button

Jerryli72 · « **Reply #2 on:** November 01, 2019, 09:15:31 pm »

Tried it, no success

bobbybasket · « **Reply #3 on:** November 01, 2019, 10:03:49 pm »

try to change the usb cable. Mine was faulty and i had the same problem. Charge it with another cable

Jerryli72 · « **Reply #4 on:** November 02, 2019, 07:29:42 am »

Sorry, tried 3 different USB Cables (they worked fine with their Smartphones). Is it possible that the Battery is defective? If possible, can i replace it?

goodfodder · « **Reply #5 on:** November 02, 2019, 10:11:07 am »

Note I had problems using an official usb type c cable and charger.
I had to charge using the supplied cable from the usb2 (connector on the right), usb1 would not id for me

Suggest you use a standard usb type 2 charger (and not a fast charge 2A+ one) using the supplied cable

Also suggest you reboot (or turn on) the device whilst it is plugged in for it to id the charge cable

If you let the battery drain to zero it is possible to damage the battery beyond repair!

To maintain battery performance; recommend you recharge the battery at 30% and never let it drop below 10% (as with any Lipo type battery)

Jerryli72 · « **Reply #6 on:** November 02, 2019, 09:39:58 pm »

I tried a few different Chargers with the Cable that was with the Device (tried the Cable with a Phone and it works) and the 350 still like dead...I'm afraid i'm doing something wrong with it...
It seems that i have to choose to send it back or buy another one

Kozinenko2 · « **Reply #7 on:** November 03, 2019, 02:58:47 am »

Hello! I would do it in your place. He opened the back cover and turned off the battery, then turned it on again. if this does not help, then send the console back.

Jerryli72 · « **Reply #8 on:** November 03, 2019, 03:33:15 pm »

I would do it if the 350 had no warranty Sticker on one of the Screwholes. I try to contact the Seller or the Company who created this Device. Thanks for trying to help me, but it seems i got a fail one or i did something wrong.
Maybe i'm lucky enough to get another one before Christmas.
Thanks to all of you

Jerryli72 · « **Reply #9 on:** November 03, 2019, 04:51:49 pm »

A little Update, i contact the Seller, they give me some Things to try incl to pull the Backcover and unplug the Battery (they said that is ok to scratch the warranty Sticker) and plug back in, but no respond from the 350 when its plugged with the USB Cable, green Light is on, but no working Device. They want to talk to the engineers and contact me tomorrow. I'll give you the infos, if you wanna hear it :-)

Jerryli72 · « **Reply #10 on:** November 05, 2019, 02:14:45 pm »

Hi, i get an answer from the Seller. Their Engineer said i have a corrupted internal SD Card. So they will send me a new One. If this helps to get finally a functionable 350i'm very Happy, but if thisnot help, then there is no other way for me as to buy a new One.
I think this Thread can be closed.
So, thanks for your Help and hopefully i don't crack it again

See ya

1876 · « **Reply #11 on:** November 06, 2019, 10:38:40 am »

Sorry to hear about your device not working. Hopefully, the new SD card will work. Please post an update when you receive it and let us know if it solved the problem. Fingers crossed.

Jerryli72 · « **Reply #12 on:** November 06, 2019, 03:09:03 pm »

I will update, but it takes 3 or 4 Weeks to get Post from China :-)

pcercuei · « **Reply #13 on:** November 06, 2019, 04:05:01 pm »

The green LED is software-controlled, so if it blinks, that means that the software runs to some extent. You can probably repair it by just reflashing it.

Jerryli72 · « **Reply #14 on:** November 07, 2019, 12:03:09 am »

Reflashing the internal SD Card with original Firmware or CFW?

ace9094 · « **Reply #15 on:** November 07, 2019, 01:31:27 am »

Quote from: Jerryli72 on November 07, 2019, 12:03:09 am

Reflashing the internal SD Card with original Firmware or CFW?

Either I guess.... I would try CFW first if you want to use that... If that fails try stock FW

Jerryli72 · « **Reply #16 on:** November 07, 2019, 02:27:51 am »

I'll try my Luck with CFW, the Stock FW is hopefully on the Way if CFW not working.

Jerryli72 · « **Reply #17 on:** November 09, 2019, 09:49:44 pm »

Hi,
next Update :-)
I flashed the internal SD Card like in the tutorial Video on YT done by ETA Prime, put in in the 350 and...now it's totally dead. No light green Light anymore. Just only the red Light at charging. Even if i put the original FW back. I think i messed it up in a professional Way

berknix · « **Reply #18 on:** November 10, 2019, 10:56:18 am »

Hi, you may have already tried it, but I had a similar problem and simply disconnected and reconnected the battery again.

pcercuei · « **Reply #19 on:** November 10, 2019, 12:44:16 pm »

The RG350 has a brick-less design, it can always be recovered. So it's not dead, just not really alive at the moment

Author Topic: RG 350 won't start anymore (Read 7858 times)

Jerryli72 (OP)

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