Author Topic: Power surge on USB port  (Read 580 times)

a330boy (OP)

  • Posts: 113
Power surge on USB port
« on: January 08, 2020, 02:46:18 am »
Help with message "power surge on USB port. Unknown USB device needs more power than USB port can supply."

pcercuei

  • Posts: 1634
    • My devblog
Re: Power surge on USB port
« Reply #1 on: January 08, 2020, 02:49:48 am »
What did you plug?

iball

  • Posts: 177
Re: Power surge on USB port
« Reply #2 on: January 08, 2020, 02:50:11 am »
Help with message "power surge on USB port. Unknown USB device needs more power than USB port can supply."
That's nice.  How about supplying more information?

gameblabla

  • Posts: 1331
Re: Power surge on USB port
« Reply #3 on: January 08, 2020, 10:31:21 am »
It sounds like he's trying to plug it to a computer's usb port and its not providing enough power to it or a low quality USB charger.
He should be telling us what he is trying to do.

a330boy (OP)

  • Posts: 113
Re: Power surge on USB port
« Reply #4 on: January 08, 2020, 05:13:43 pm »
I'm so sorry. It's the RG350 when I plug it to my Surface 3 it displays that message.

pcercuei

  • Posts: 1634
    • My devblog
Re: Power surge on USB port
« Reply #5 on: January 08, 2020, 05:33:12 pm »
You plug it in USB2, right?
If you plug it into USB1, that means you are charging your Surface 3 from the RG-350, that can damage your RG-350...

a330boy (OP)

  • Posts: 113
Re: Power surge on USB port
« Reply #6 on: January 08, 2020, 07:17:37 pm »
You plug it in USB2, right?
If you plug it into USB1, that means you are charging your Surface 3 from the RG-350, that can damage your RG-350...

Correct, it's plugged in the port to the right which is USB2.

iball

  • Posts: 177
Re: Power surge on USB port
« Reply #7 on: January 08, 2020, 07:49:53 pm »
You plug it in USB2, right?
If you plug it into USB1, that means you are charging your Surface 3 from the RG-350, that can damage your RG-350...

Correct, it's plugged in the port to the right which is USB2.

I got a few IT services clients with Surface 3s and those things are finicky as hell when it comes to USB *anything*.
The Surface Dock itself is complete trash as well.
Try it with a regular PC.