Author Topic: BittBoy dead/expanded battery?  (Read 776 times)

v47 (OP)

  • Posts: 164
BittBoy dead/expanded battery?
« on: April 17, 2020, 04:57:55 pm »
Ok, this can't be good - any experience with asking for partial refunds from RetroMiMi.com, anyone? The unit is barely a couple of months old (swapped the battery for a spare one I bought earlier, and the handheld itself seems to be ok, fortunately).
« Last Edit: April 17, 2020, 05:00:26 pm by v47 »

Qinti

  • Posts: 36
Re: BittBoy dead/expanded battery?
« Reply #1 on: April 19, 2020, 04:39:59 pm »
Thankfully you put dead battery in the title, because expanded is not the same thing (think you meant "expended"). You can contact them concerning a battery replacement. They should offer a free replacement, but don't expect one given the Covid-19 situation at hand. If you have some technical know-how you can remove the battery cell inside the battery unit and replace it with a fresh one (a 3DS battery should fit, or a GBA one, perhaps?)

v47 (OP)

  • Posts: 164
Re: BittBoy dead/expanded battery?
« Reply #2 on: April 19, 2020, 07:26:22 pm »
Puffed up would be most proper description, I suppose - basically, the battery got so bloated it pushed the compartment cover out. I was able to take it out and replace it (yeah, it's a 3.7V gba battery, no big deal), and it now sits in an empty corner of my room, far away from anything flammable, as it looks like it could explode any second.

They have some sort of web form you can use to ask a question, used that and linked this topic - we'll see, I suppose.

Qinti

  • Posts: 36
Re: BittBoy dead/expanded battery?
« Reply #3 on: April 22, 2020, 03:43:51 pm »
Dispose of that battery as soon as possible, it is a fire risk if bloated. Also, I get now why you said expanded now.

v47 (OP)

  • Posts: 164
Re: BittBoy dead/expanded battery?
« Reply #4 on: May 27, 2020, 06:25:38 pm »
Received a $5 refund on my last purchase, so yeah, looks like their support is ok.

 

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