Author Topic: The problem of your GPD WIN  (Read 85430 times)

bromtoon

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  • Posts: 6
Re: The problem of your GPD WIN
« Reply #30 on: November 07, 2016, 12:46:45 pm »
Hi Kendy,

Just for the record as you've email me already: I have the same issue as described by autumnos.
My device crashes back to desktop (or hangs) when playing games.
game causes graphic driver to crash and recover again and again.

I will try the patch tonight and report back




niavlys

Re: The problem of your GPD WIN
« Reply #32 on: November 07, 2016, 01:35:58 pm »
Mine has the graphics driver crashing problem. It happens in most games after only a few seconds.

I tried many things posted here and other places, but none that solved it:
- reinstalling clean windows
- latest intel driver
- beta intel driver
- flashing bios
- deactivating kionix sensors

The patch posted here doesn't solve it either.

DieHardMan

Re: The problem of your GPD WIN
« Reply #33 on: November 07, 2016, 01:40:20 pm »
I had the same problem with the crashes to desktop in graphicaly intense games, but then i switched the cooling fan to middle position and it worked. In my case it looks like a thermal problem.

RetroVortex

Re: The problem of your GPD WIN
« Reply #34 on: November 07, 2016, 01:43:52 pm »
I got a question.
My unit seems to works ok, but I notice that when I put it in sleep mode sometimes the device resets itself.
In other words I put it to sleep and then when I push the power button to wake it up sometimes it has to reboot into windows again. The GPD boot logo comes up and I have to log back in.

Looking into the event viewer I get a ton of reports of Event 41 kernel power (63) errors.

Apart from that the device works fine, And when I'm using it I can play on it for hours with no issues. Under full load it usually reaches about 75-80 degrees max temperature. Usually 75.
Mine was one of the last units ordered from Geekbuyings last batch of that helps.

This is the problem of chip.but it should be a very few devices have this problem.And we can't solve this problem thorough...
Is it sometimes or all the times that devices restart when come into sleep mode?

Pretty much all the restarts come from the device being in sleep mode for an extended period of time. If I let it sleep for like 20 mins it's usually ok, I tap the power button and the idle screensaver picture comes up.
But if I leave it to sleep for a few hours or so it usually reboots windows. Even when it's plugged in. (The 100% battery icon is a familiar sight to me. Haha)
Other than that my device works excellently. Been using it for hours on end and it charges up pretty quickly with my HTC 10 charger.

What I really want to know is how severe this error is? Would it break any of my hardware or my windows installation. Memory corruption or anything?
(I'm guessing you came up with a lot of this error during your device testing period if you say it's a chipset issue)


Maniac

Re: The problem of your GPD WIN
« Reply #35 on: November 07, 2016, 02:44:10 pm »
Hi Kendy,

My Games freeze intermittently and I get a warning in the Event Viewer System Log that says:
Display driver igfxLP stopped responding and has successfully recovered.

I have tried:
1. The drivers you linked to earlier (4256) - no effect
2. The 4539 beta drivers - no effect
3. Disabling both Kionix sensor devices (this seems to have reduced the freezes)
4. Using the Fan on Low (middle setting), rather than High (initial tests suggests this reduces the freezes)
5. Enabling IGD Thermal
6. Enabling DTS

I have also:
1. Run the Windows Memory Tester (no issues found)
2. Checked my temperatures (they've never gone over 78C - with Fan on high it freezes as early as 65C, with Fan on low it freezes as early as 74C. After recovering, both will go higher though.).


Also, side question:
You had said on the IGG Campaign that the GPD Win would support S3 sleep. I can't get it to support S3 sleep, it only supports Connected Standby. I've tried the following:
1. Making sure the ACPI settings in the Bios have S3 (Suspend to Ram) enabled
2. Disabled S0ix support in the bios for the CPU
3. Set the CSenabled registry setting to 0 - HKLM\System\CurrentControlSet\Control\Power\CsEnabled

However, powercfg /a still doesn't list S3 as a supported sleep state. Any ideas?

*edit* looks like the BIOS needs to support setting this flag to disabled:
ACPI_S0_LOW_POWER_IDLE FADT

Can we get a bios setting to add that? I want S3 sleep, not connected standby.


Thanks!
« Last Edit: November 07, 2016, 03:40:16 pm by Maniac »

Manolllo

Re: The problem of your GPD WIN
« Reply #36 on: November 07, 2016, 03:19:21 pm »
Hi Kendy,

My Games freeze intermittently and I get a warning in the Event Viewer System Log that says:
Display driver igfxLP stopped responding and has successfully recovered.

I have tried:
1. The drivers you linked to earlier (4256) - no effect
2. The 4539 beta drivers - no effect
3. Disabling both Kionix sensor devices (this seems to have reduced the freezes)
4. Using the Fan on Low (middle setting), rather than High (initial tests suggests this reduces the freezes)
5. Enabling IGD Thermal
6. Enabling DTS

I have also:
1. Run the Windows Memory Tester (no issues found)
2. Checked my temperatures (they've never gone over 78C - with Fan on high it freezes as early as 65C, with Fan on low it freezes as early as 74C. After recovering, both will go higher though.).


Also, side question:
You had said on the IGG Campaign that the GPD Win would support S3 sleep. I can't get it to support S3 sleep, it only supports Connected Standby. I've tried the following:
1. Making sure the ACPI settings in the Bios have S3 (Suspend to Ram) enabled
2. Disabled S0ix support in the bios for the CPU
3. Set the CSenabled registry setting to 0 - HKLM\System\CurrentControlSet\Control\Power\CsEnabled

However, powercfg /a still doesn't list S3 as a supported sleep state. Any ideas


Thanks!

Hi kendy,

I am having the exact same issue unfortunately. Any idea how this can be fixed? I love the device but I am a bit upset that I spent more time on searching how to fix things instead of enjoying games. If you cant fix it soon I will return it to the retailer DragonBox where i bought it. Thanks

yiuwing_hk

Re: The problem of your GPD WIN
« Reply #37 on: November 07, 2016, 04:16:16 pm »
Me have the same problem in left for dead 2, it freezes few seconds every around 10 seconds. Any solution?

Lurch666

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  • Posts: 3
Re: The problem of your GPD WIN
« Reply #38 on: November 07, 2016, 04:17:48 pm »
Mine appears to have no sound.If I use headphones I get sound but I don't get any sound from the built in speaker.
Could be a driver problem as if I go to playback devices and change the volume I don't see any activity on the speakers (there is a green bar to the right of the speaker that shows sound activity).

xKevinn

Re: The problem of your GPD WIN
« Reply #39 on: November 07, 2016, 04:30:04 pm »
I can not play any game that is 3D intensive, I get Display errors that crash and close the game after 5 minutes. I've tried all available Intel drivers, the beta one and nothing is working.

Faceless

Re: The problem of your GPD WIN
« Reply #40 on: November 07, 2016, 04:34:03 pm »
Hey,

received mine in the mail today. So far my only two problems seem to be:

1. Windows activation key is already in use.
2. It gets pretty hot (without the fan on full speed) even when simply in windows "idle mode".

Thank you in advance for your reply.

PS: Otherwise I am very happy!

GPDWIN Gamer

Re: The problem of your GPD WIN
« Reply #41 on: November 07, 2016, 04:48:15 pm »
Well my unit finally booted up. After that last issue and YES the battery was fully charged Kendy when I had the issue where pushed the button blue light flashed for a second and it just took a long time to boot up.

This is all going in a YouTube review of all the issues this is happening. I TOO have the graphic issue with the driver that many have which will also go in my review along with just how all us IndieGoGo backers have been treated. The other reviewers that have their units and made reviews have not addressed how you as a company have treated us or the issues a lot of us are seeing.

I install Ultra Street Fighter 4 as my first test to the internal hard drive. Looks fine as I boot up and start to play then after a few seconds of play I get my first freeze for 5 seconds the screen blinks and then it recovers. Happens almost ever minute playing that game which at the moment makes things unplayable to me. Will being giving an honest review of just how bad GPD has messed things up for those of us that were actual fans and promoted the company and got our friends to buy one cause we had faith in your company. Pretty much my YouTube channel was to be dedicated to promoting the GPD WIN but now will be the opposite unless this driver issue can be fixed. Can't run any games that are like Street Fighter 4 and I do very little 2D gaming. It's frustrating cause I went from being beyond excited for this hand held and now I dread turning it on cause seems no fix is fixing the graphics driver from crashing in the first 5 minutes of trying to play a fighting game. Lucky if can get through one match on Street Fighter.

 :'( :'( :'( :'( :'( :'( :'( :'( :'(

Lurch666

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  • Posts: 3
Re: The problem of your GPD WIN
« Reply #42 on: November 07, 2016, 05:03:21 pm »
Well my unit finally booted up. After that last issue and YES the battery was fully charged Kendy when I had the issue where pushed the button blue light flashed for a second and it just took a long time to boot up.

This is all going in a YouTube review of all the issues this is happening. I TOO have the graphic issue with the driver that many have which will also go in my review along with just how all us IndieGoGo backers have been treated. The other reviewers that have their units and made reviews have not addressed how you as a company have treated us or the issues a lot of us are seeing.

I install Ultra Street Fighter 4 as my first test to the internal hard drive. Looks fine as I boot up and start to play then after a few seconds of play I get my first freeze for 5 seconds the screen blinks and then it recovers. Happens almost ever minute playing that game which at the moment makes things unplayable to me. Will being giving an honest review of just how bad GPD has messed things up for those of us that were actual fans and promoted the company and got our friends to buy one cause we had faith in your company. Pretty much my YouTube channel was to be dedicated to promoting the GPD WIN but now will be the opposite unless this driver issue can be fixed. Can't run any games that are like Street Fighter 4 and I do very little 2D gaming. It's frustrating cause I went from being beyond excited for this hand held and now I dread turning it on cause seems no fix is fixing the graphics driver from crashing in the first 5 minutes of trying to play a fighting game. Lucky if can get through one match on Street Fighter.

 :'( :'( :'( :'( :'( :'( :'( :'( :'(

Funnily enough the first thing I installed to test my GPD win was ultra street fighter 4 on steam.It ran fine even though I had to reduce some settings to get it up to 60fps.I ran the benchmark and played two fights in arcade mode without problems (apart from the sound issue I posted about earlier). It's strange how my stock GPD win is fine but yours is having problems.I had the fan set to midway-dunno if that makes any difference.

Phawx

Re: The problem of your GPD WIN
« Reply #43 on: November 07, 2016, 05:08:22 pm »
I've emailed you already Kendy but my IGG GPDwin does not power on.  It used to show Purple LED, but now it shows nothing.

If I plug it in, there is no LED.  If I try to hold power, nothing happens.  If I hold power when it's plugged in, nothing happens.

nex86

Re: The problem of your GPD WIN
« Reply #44 on: November 07, 2016, 05:15:20 pm »
Mine has the graphics driver crashing problem. It happens in most games after only a few seconds.

I tried many things posted here and other places, but none that solved it:
- reinstalling clean windows
- latest intel driver
- beta intel driver
- flashing bios
- deactivating kionix sensors

The patch posted here doesn't solve it either.

I'm having the same exact problem @kendyzhu777
I already sent my unit back to the store to get a replacement.

 

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