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Author Topic: System turns off after starting any 3d game  (Read 1117 times)

mrbits (OP)

  • Posts: 10
System turns off after starting any 3d game
« on: November 11, 2016, 09:47:45 pm »
Hey all,

I just got the GPD WIN and it's an awesome little machine, but I have a major issue. Every time I try to play a 3D game the system just dies. The screen goes black within a minute of starting and the device just turns off, then eventually reboots. I have the fan on maximum and it isn't getting hot at all when it cashes.

Saw a few other people saying the same thing, but I haven't seen any firm answers. I updated fully via windows update which included the latest intel drivers so that shouldn't be an issue.

Any help is much appreciated!

DarkSki

  • Posts: 46
Re: System turns off after starting any 3d game
« Reply #1 on: November 11, 2016, 10:08:21 pm »
There can be many different reasons this would happen, try these.

Go into the Intel HD gfx control panel under gfx properties change the power slider to half.

In the same area go to 3D settings and change general settings to balanced mode.

Try again and let me know the results

Skelton-retired

  • Posts: 6894
Re: System turns off after starting any 3d game
« Reply #2 on: November 11, 2016, 10:09:39 pm »
For me it sounds like a defective device.
Retired

mrbits (OP)

  • Posts: 10
Re: System turns off after starting any 3d game
« Reply #3 on: November 11, 2016, 10:28:41 pm »
No joy, those settings were already as suggested :( I contacted the seller to see if they have had any other units returned for this issue. It works fine until I try running some games. Do I need to update the firmware or something?

mrbits (OP)

  • Posts: 10
Re: System turns off after starting any 3d game
« Reply #4 on: November 14, 2016, 12:02:13 pm »
So I heard back from the seller today. They said this is a known issue with the atom cpu and the device will be returned to gpd. Shame :(