Test Post: Something happened to my account here and I couldn't post, send messages, etc. for weeks but somehow today I got through so...great I guess.
Hey so I got my cable too and it solved the problem so if anyone has similar symptoms open up your device and see if your cable is damaged in anyway, it took about 10 days from shipping to arrive after finally getting in contact with someone at gpd.
Try contacting [email protected]
, it seems that kendyzhu777 is no longer with the company or something. It took several days for kendy to get back to me but they did eventually message me again.
Alternatively you can try contacting them on their AliExpress page directly (https://gpdshop.aliexpress.com/store/1281164
) and ask them for the part there. They have a method of getting you what you need through there though I'm not sure if they want you to contact their support people first.
My main concern now is I see it failing in the exact same way in the future and I'm not sure how to solve that problem. That and getting the actually cable through the hinge and to wrap around itself the way its designed was pretty harrowing in fear of breaking this cable as well. Be careful.