Author Topic: Contacting Support?  (Read 465 times)

truecrisis (OP)

  • Posts: 3
Contacting Support?
« on: January 29, 2018, 08:01:05 am »
Anyone know the best way to contact support?
I'm not getting a response.

And I'd prefer to not have to make an international call...

Maniac

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  • Posts: 421
Re: Contacting Support?
« Reply #1 on: January 29, 2018, 03:45:41 pm »
From the GPD Win 2 campaign:

After receiving the product, for quality problems or return, please send your email to: [email protected]

truecrisis (OP)

  • Posts: 3
Re: Contacting Support?
« Reply #2 on: January 30, 2018, 12:56:39 am »
Ok, thats not the same as the contact us page ([email protected]) http://www.gpd.hk/about.asp?selectclassid=004002

Thanks for this. I'll forward my email to the one you provided.

EvilDragon

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  • Posts: 154
    • DragonBox Shop
Re: Contacting Support?
« Reply #3 on: January 30, 2018, 02:06:32 pm »
Kendy is not working at GPD anymore (since end of November, if I remember correctly)
I'm evil.

Maniac

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  • Posts: 421
Re: Contacting Support?
« Reply #4 on: January 30, 2018, 03:24:12 pm »
Yeah, but they've stated before that they still monitor that email... and that contact info is straight from the Win 2 campaign.

truecrisis (OP)

  • Posts: 3
Re: Contacting Support?
« Reply #5 on: January 31, 2018, 05:24:06 am »
They responded to me from the email Maniac gave me.
Wish they would just update their "contact us" page.

Maniac

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  • Posts: 421
Re: Contacting Support?
« Reply #6 on: February 02, 2018, 11:52:19 am »
They responded to me from the email Maniac gave me.
Wish they would just update their "contact us" page.
Great! Glad they got back to you.

 

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