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Author Topic: A bit late about my GPD Win with graphics driver crashes, but...  (Read 1070 times)

xKevinn (OP)

  • Posts: 42
Has there been any software or easy hardware fixes I could do to fix it? I've had mine since the IndieGogo campaign but have been unable to use it and it has always been collecting dust, I'd like to actually be able to use it now.

No software-level modifications have worked for me (bios changes, different drivers, power level settings). Is there anything else I can do?

Could I be able to send it back in for repairs?

Thanks for the help

fishwilson

  • Posts: 96
Re: A bit late about my GPD Win with graphics driver crashes, but...
« Reply #1 on: August 03, 2018, 06:00:10 pm »
I had the same problems with my unit, also from the indiegogo campaign. I tried absolutely every software fix mentioned here or other places and in the end nothing really fixed the problem. I then contacted gpd via email and told them about the problems I had with my unit and they said I should just send it to them and they would fix it. Which I did following the instructions in the email they send me. I had to send it by snail mail so it took a while to get to them but then they fixed it pretty fast and returned it by dhl. I had to pay postage to return it but now it works perfectly. So it was absolutely worth returning it to them.

xKevinn (OP)

  • Posts: 42
Re: A bit late about my GPD Win with graphics driver crashes, but...
« Reply #2 on: August 03, 2018, 09:34:13 pm »
Yeah, I had sent mine out on Monday via air, it should be there in 6-10 business days from then. Hopefully it won't take long to get back.

 

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