Author Topic: Has anyone ever ordered from GPDXD website?  (Read 65214 times)

spikegamez (OP)

  • Posts: 3
Has anyone ever ordered from GPDXD website?
« on: July 16, 2016, 02:34:00 pm »
How long does it normally take to arrive with free shipping? I ordered from there website and its weird. It says my order is complete a day after i placed the ordered it hasn't shipped yet has it? There's no way to track anything from what I see. I'm confused and I've already been charged. What is going on?

sirp0p0

  • Posts: 600
Re: Has anyone ever ordered from GPDXD website?
« Reply #1 on: July 16, 2016, 05:16:34 pm »
I wouldn't bother. Go read their "About" page:
http://www.gpdxd.com/about-us/

It's just full of corporate jargon and keywords.
If this is the same site another thread had mentioned a while ago the site looks like it's run by another store, Willgoo, but just for the XD.

If you want the safest option, go to Amazon/Aliexpress and find either GPD/GPD Shenzhen, respectively. Their are the manufacturer's stores.

Otherwisr their is GeekBuying, Willgoo, DinoBest, GearBest, etc... All have relatively mixed reviews. I got mine from Willgoo and it works perfectly, but I went with the cheap shipping and it took 50 days to arrive. Go with DHL or whatever whichever you choose.

Amazon or Aliexpress are your safest options.

spikegamez (OP)

  • Posts: 3
Re: Has anyone ever ordered from GPDXD website?
« Reply #2 on: July 18, 2016, 07:46:38 am »
Ok I ordered the product and I wanted to cancel the order. So I emailed [email protected]llgo.com because that's what was on my paypal and I got a email back and they said they would like my paypal so they can send the money back. Is my paypal my email that one used to sign up the paypal with? Is that safe to do because I have no money in my paypal. I just used my card and I unlinked my bank and my credit card info.

Jenova

  • Posts: 1319
Re: Has anyone ever ordered from GPDXD website?
« Reply #3 on: July 18, 2016, 08:40:09 am »
You can do one of 2 things:

Either file a dispute with your CC company so that willgoo can reimburse your credit card OR provide willgoo with your email that is linked to your paypal.

hope that helps!

 ;D

sirp0p0

  • Posts: 600
Re: Has anyone ever ordered from GPDXD website?
« Reply #4 on: July 18, 2016, 09:39:59 pm »
I unlinked my bank and my credit card info.

That was probably a bad idea as I've heard of people having problems re-adding deleted cards to their Paypal. Might not be a problem.

I dealt with Willgoo trying to find out where my XD was (don't use cheap shipping) and the customer service was pretty helpful (it was just slow mail, not their fault). Not sure if it's one guy or a few people. Keep in mind they are 12 hours ahead (compared to North America) so if you message them at 8AM it's 8PM there so you won't get a message until maybe 8-9PM your time.

Just reply to them with the paypal email and you shouldn't have a problem.
Don't worry. I get stressed pretty easily over this kind of stuff but it usually works out.

Jenova

  • Posts: 1319
Re: Has anyone ever ordered from GPDXD website?
« Reply #5 on: July 18, 2016, 10:03:03 pm »
- deleted (wrong thread)

spikegamez (OP)

  • Posts: 3
Re: Has anyone ever ordered from GPDXD website?
« Reply #6 on: August 01, 2016, 02:15:15 am »
Update: I emailed the people from my paypal information which was actually Willgoo and they said they actually own the GPDXD.com website and told me they could give me my money back or send it out quicker. ( I didn't want to wait forever to get it because im a amazon user and could have got it in 2 days with prime) I wanted to get the money back but with the way paypal works it would've taken forever for a refund and to actually send the money back to my bank account and then buy it on amazon. They said they were actually Willgoo so I just said to send it to me and they gave me a tracking number. Fingers crossed it gets here(Its on USPS so there is no way to see its destination So I don't actually know if its coming to me)

jokerchyld

  • Posts: 22
Re: Has anyone ever ordered from GPDXD website?
« Reply #7 on: August 01, 2016, 06:16:59 am »
Just to add - yes GPDXD.com is run by Willgoo.  My friend bought from Willgoo and it took 15 days from ordering to delivery to his house.  Orders are processed quickly but it usually takes 3 days to ship.  Then it sits in pre-shipment for like a week before it is actually shipped. I'm assuming customs/etc.  I haven't recieved mine yet but its following the same pattern.  I have a tracking number and its still in pre-shipment.  I agree - use the DHL option, I used the expedited mail option but its just USPS.


 

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