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Author Topic: GPD XD - No response; not turning on, no lights, nothing  (Read 21915 times)

scribblenaut (OP)

  • Posts: 13
GPD XD - No response; not turning on, no lights, nothing
« on: September 07, 2015, 01:14:49 am »
Hi all,

I've had my GPD XD for a few days now and after updating the firmware to fix the screen whining issue it had been working great.

I put it on charge for the first time yesterday (it was down to about 30% battery) and came back after a few hours, thinking the battery would be fully charged. But the XD wouldn't turn on. When I pushed the power button the green battery light would come on for a second or two, then nothing. When I plugged it in to charge a solid red light would come on, but nothing else.

Today though I get no response at all from the XD, no green or red lights no matter whether it's on charge or not. I can't get it to connect to my pc at all either.

So I'm at a bit of a loss as to what to try. Any thoughts, advice or suggestions guys?

masterofstuff124

  • Posts: 99
Re: GPD XD - No response; not turning on, no lights, nothing
« Reply #1 on: September 07, 2015, 01:32:32 am »
MY XD has also died. I get nothing. no leds no screen etc. It just wont power on now. I am working oin getting a replacement... pretty sad about it. I was on the newest update.
"Space does tend to take your breath away"

DungeonsDragons

  • Posts: 9
Re: GPD XD - No response; not turning on, no lights, nothing
« Reply #2 on: September 07, 2015, 01:33:34 am »
XD seems to be a pile of $hit quality wise

scribblenaut (OP)

  • Posts: 13
Re: GPD XD - No response; not turning on, no lights, nothing
« Reply #3 on: September 07, 2015, 01:37:28 am »
MY XD has also died. I get nothing. no leds no screen etc. It just wont power on now. I am working oin getting a replacement... pretty sad about it. I was on the newest update.

That's super dissapointing. Do you mind if I ask where you purchased from?

jonlad

  • Posts: 33
Re: GPD XD - No response; not turning on, no lights, nothing
« Reply #4 on: September 07, 2015, 01:56:38 am »
Maybe an issue with the latest firmware?

scribblenaut (OP)

  • Posts: 13
Re: GPD XD - No response; not turning on, no lights, nothing
« Reply #5 on: September 07, 2015, 02:07:17 am »
Maybe an issue with the latest firmware?

Could be. It was working fine with the new firmware even after I'd turned it off and on again quite a few times (I don't like to leave it in stand-by when I'm not using it. So it seemed alright.

I can't see how I can go back to an old firmware now though to check. Can't connect to the pc at all as far as I can see.

  • Posts: 565
Re: GPD XD - No response; not turning on, no lights, nothing
« Reply #6 on: September 07, 2015, 02:20:39 am »
I don't know the meaning of the LED colors (can someone from GPD elaborate? Or maybe something is written in the instruction manual?), but it sounds like a dead battery.
Still, if it isn't and somehow the device corrupted itself, there's ALWAYS a way to reset it and enter recovery mode. Search the device for a tiny hole to reset it while powering it on, maybe it'll shed some light on the situation.

midknight

  • Posts: 273
Re: GPD XD - No response; not turning on, no lights, nothing
« Reply #7 on: September 07, 2015, 02:49:16 am »
Here is a question was the device off when you were charging it some devices can have problems starting back up  and may even appear dead to the world once in a blue moon when they are charged while. When this happens  there are a few things you can try if device has a reset switch push it, you could also try leaving it unplugged for a few days to discharge or open device and unplug the battery.

scribblenaut (OP)

  • Posts: 13
Re: GPD XD - No response; not turning on, no lights, nothing
« Reply #8 on: September 07, 2015, 02:59:10 am »
Here is a question was the device off when you were charging it some devices can have problems starting back up  and may even appear dead to the world once in a blue moon when they are charged while. When this happens  there are a few things you can try if device has a reset switch push it, you could also try leaving it unplugged for a few days to discharge or open device and unplug the battery.

I believe I did turn it off to charge it...
I'll definitely try finding this reset switch. I guess worst case I can open it up and take out the battery.

SONY

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  • Posts: 1633
Re: GPD XD - No response; not turning on, no lights, nothing
« Reply #9 on: September 07, 2015, 03:23:24 am »
Yeah, worse case scenario you'll just have to change the battery.
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masterofstuff124

  • Posts: 99
Re: GPD XD - No response; not turning on, no lights, nothing
« Reply #10 on: September 07, 2015, 03:32:38 am »
My unit was off.
"Space does tend to take your breath away"

midknight

  • Posts: 273
Re: GPD XD - No response; not turning on, no lights, nothing
« Reply #11 on: September 07, 2015, 03:57:12 am »
iv had this happen to some of my android devices s3, g5a ,acer iconia a200 when charging while off the a200 i had to disassemble and pull the battery on i think i might be some sort of bug on android or something so whenever possible i charge the device while its on to avoid this. i found a guy online that opened his unit and it looks like the battery is a plug so its not soldered down here is a link its in Chinese though http://tieba.baidu.com/p/3928390066

SONY

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  • Posts: 1633
Re: GPD XD - No response; not turning on, no lights, nothing
« Reply #12 on: September 07, 2015, 04:21:19 am »
Only 2 reports of this happening.
Probably just a once (two off) off?
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masterofstuff124

  • Posts: 99
Re: GPD XD - No response; not turning on, no lights, nothing
« Reply #13 on: September 07, 2015, 05:19:34 am »
i wouldnt worry about this too much. Sure some may fail. But overall I really liked the device. Mine also seemed to have several manufacturing defects. (top half of unit was coming apart adn the bottom half seemed poorly fused/bulging. And the battery slides around. I think i might have just gotten a lemon.
"Space does tend to take your breath away"

SONY

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  • Posts: 1633
Re: GPD XD - No response; not turning on, no lights, nothing
« Reply #14 on: September 07, 2015, 05:23:29 am »
2nd and 3rd batches will be much improved, I reckon :)
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eragon2890

  • Posts: 1887
Re: GPD XD - No response; not turning on, no lights, nothing
« Reply #15 on: September 07, 2015, 07:42:12 am »
I get a deju va to this thread: http://boards.dingoonity.org/gpd-devices/my-gpd-g5a-is-dead!/msg124394/#msg124394

Exact same problem for two people, both fixed it by holding down volume plus button then pressing power. So you can try that :-)

scribblenaut (OP)

  • Posts: 13
Re: GPD XD - No response; not turning on, no lights, nothing
« Reply #16 on: September 07, 2015, 09:48:22 am »
I've now tried unplugging and replugging the battery, no response. I've left it unplugged for now, maybe the whole thing will drain.

I tried pushing the reset button but I couldn't get any response with that either. Tried pushing it while holding the power button.

Last thing was holding volume up and the power button, but that didn't seem to help either.

At this point it looks completely dead, I can't get any lights or any response at all.

I hope this only affects a small number of units.

Jutleys

  • Posts: 1795
Re: GPD XD - No response; not turning on, no lights, nothing
« Reply #17 on: September 07, 2015, 09:54:45 am »
I flashed the new firmware too I have not charged my unit yet still going from when I got it but I turn mine off all the time when not in use.Been ok so far so good.

jonlad

  • Posts: 33
Re: GPD XD - No response; not turning on, no lights, nothing
« Reply #18 on: September 07, 2015, 10:20:09 am »
MY XD has also died. I get nothing. no leds no screen etc. It just wont power on now. I am working oin getting a replacement... pretty sad about it. I was on the newest update.

Where did you buy yours from buddy? Any issues in getting an RMA sorted out?

SONY

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  • Posts: 1633
Re: GPD XD - No response; not turning on, no lights, nothing
« Reply #19 on: September 07, 2015, 10:23:40 am »
I've now tried unplugging and replugging the battery, no response. I've left it unplugged for now, maybe the whole thing will drain.

I tried pushing the reset button but I couldn't get any response with that either. Tried pushing it while holding the power button.

Last thing was holding volume up and the power button, but that didn't seem to help either.

At this point it looks completely dead, I can't get any lights or any response at all.

I hope this only affects a small number of units.

Have you tried the trick below?

http://boards.dingoonity.org/gpd-devices/gpd-xd-no-response-not-turning-on-no-lights-nothing/15/
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