Dingoonity.org

Typical solution for these Chinese manufacturers. 'Our hardware has a potential fatal flaw but we won't recall it. Instead we' ll make a new one.  Please buy the new one.  Ktksbye. '

Seriously, why do people make such a fuss over this? Yes it's a bug, yes it's a serious bug, but seriously:

A) if they say they will have a software fix in a few days you won't have to buy a new one so that point is moot. (and it worked that way for the whining issue too). They are fixing the issue in a few days, in fact firmware updates have been coming out once every few weeks since the device was released, so I'd say support is pretty good. My archos gamepad 2 had one, (ONE) firmware update in 18 months and there were various issues that remained with it. OVerall android lag sometimes, button mapper crashing in the middle of the game, these were never fixed. Last time I checked, archos was in France and this was a western country, so I don't see the angle of "evil Chinese" holding up here.

B) There is no way this can cause any damage if you charge your device in standby or turn it off then charge it while it's off.

So it's not exactly the end of the world. And their response is good. Fixed in hardware for new units, free firmware update for all existing ones. We also know their customer support, if you buy a device in their aliexpress store, is exemplary - they replaced one on their costs with two freebies included while the issue was so small the customer played on it happily every day.

So what the hell do people mean with "bad support" ? Yes, their manufacturing procedures are not that great. Duh, it's cheap and they're a small company. This means a higher percentage of devices while arrive broken. But they replace those at their costs with no complaints, and for the vast majority that does work correctly, updates to fix issues are released every few weeks. Also, they happily offer information AFAIK to skelton and other firmware developers, and even include patches made by these people in their official firmware updates.

What better support could you expect from a company with the limited resources they have?

@eragon2890

Do you ever not double post?

Just edit your first post.

Usually it is becuase I accidentally click quote instead of modify... but I will fix it. Sorry. Now it's one post above.

Biggest problem is, you can't delete your posts on this forum! On the crunchyroll forum I always delete my double posts...

Quote from: eragon2890 on November 09, 2015, 03:17:55 pm

Quote from: Lax on November 09, 2015, 03:16:09 pm

@eragon2890

Do you ever not double post?

Just edit your first post.

Usually it is becuase I accidentally click quote instead of modify... but I will fix it.

Biggest problem is, you can't delete your posts on this forum! On the crunchyroll forum I always delete my double posts...

Alright, though I agree with your original points, not much you can expect from a company with limited resources, at least they are willing to fix it and not just leave it broken and release a completely new product. Or at least so they say, will have to see the new update first.

Agreed on having to see it first, but since they already succesfully fixed the whining in an update, and also the screen refresh rate I believe? I think it will be fine.

Plus, if it's really unfixable in software, I prefer them not recalling it, but providing clear instructions instead. If you don't turn it off while charging, or know to look for the signs, this will never, ever, be a problem, so I rather keep it then have it replaced and lose all my save games and apps for essentially, a non-issue... I mean, other example, but if I were  one of the people who spend 300 euros on a shield tablet, or 400 euros recently on a shield console, I would have been REALLY unhappy about the nvidia recalls - altough those problems where more serious (tablet could burn your house to the ground, and the console's harddrives all failed within months) so with those true western quality products I would not have a choice...

Thanks for exlication Skelton...Because, i haven't understood very wel 

Firmware 3.3.8

https://mega.nz/#!MM12HRCB!09crWgAdbrtxzwkgJmPcqKBeCefwfNRzvQlHL03vnWc

Thanks for exlication Skelton...Because, i haven't understood very wel 

Firmware 3.3.8

https://mega.nz/#!MM12HRCB!09crWgAdbrtxzwkgJmPcqKBeCefwfNRzvQlHL03vnWc

Thanks for posting the Mega Upload link! The files on pan.baidu are often difficult to download. Made my life easier!

...and how works the work-around in the new firmware?

Oh sry... I read over ^^"

Hmm... I love what GPD did, but the QA is not so good.
Many little issues to struggle with =[

The battery handling on the G5A have also an issue.

Changelogs

XD V3.3.8 Firmware
Update description:
1, the optimization of the built-in joystick driver rocker boundary problem;
2, the specific problems to restart black part of the equipment under repair;

XD V3.3.7 Firmware
Update description:
1, increase OTA upgrade;
2, fix the volume pop up window problem;
3, repair some of the console can not reach the 100% and charging slow;


Due to the current OTA upgrade server bandwidth is a serious problem, users need to use the browser to download the firmware. After extracting the need to move the update.img into the main directory of the built-in storage, back to upgrade APP, select the offline upgrade.

"back to upgrade APP"? What do you mean with that exactly? I don't see any upgrade apps listed in the launcher...

Also is it safe to go directly from 3.3.4 to 3.3.8 (or from 3.3.3, don't know which one I have exactly) or do you have to install all the updates in order?