Author Topic: Hey Pardue! Could you be a dear? (Read 75387 times)

theoldboiler · « **on:** May 14, 2013, 05:18:06 am »

And let the SE backers know what's going on?

I think most of us have been pretty patient so far. We'll probably continue to be patient if you at least tell us what's up.

Basically we've been told you have the SE units, we know the 512 memory and sound stutter have been fixed. So is there any particular reason why you aren't shipping SE units like... today?

Do you still not have the 32 gig cards? Are you guys waiting to get the kickstarter units and then doing one big flashing/shipment?

I'm sure I don't need to remind you that the SE units are now currently 6 months overdue from the initial estimated shipping date.

Could we get some love? I feel like we gave you guys some love when we supported the fledgling project. I'd like to think my early investment allowed you guys to ramp up production and get the kickstarter off the ground. Perhaps it's unreasonable to expect special treatment like getting Zeros before the kickstarter folks, but at this point we aren't even getting updated on what's going on (unlike the KS folks).

So... can you toss us lowly SE scum some updates? Thanks.

fukes · « **Reply #1 on:** May 14, 2013, 06:30:18 am »

I emailed Justin and Pardue a couple of days ago... Justin replied with the below message.

"We have a stable kernel now and are testing it if all is good with test we should start flashing on Tuesday May 14th, 2013 and shipping by May 18th, 2013 to 20th, 2013 As for shirts those will follow after all shipping is done...."

Would also like to see some more SE adopter updates though considering we're soooo close

Skyline969 · « **Reply #2 on:** May 14, 2013, 03:25:43 pm »

One can only hope that they do begin flashing today. I understand that it's an estimate and not set in stone, but a person can still hope.

Oh and fukes, which email address did you use to email Justin? I need to get ahold of him to confirm my shipping address.

Yertle · « **Reply #3 on:** May 14, 2013, 03:29:29 pm »

Quote from: fukes on May 14, 2013, 06:30:18 am

I emailed Justin and Pardue a couple of days ago... Justin replied with the below message.

"We have a stable kernel now and are testing it if all is good with test we should start flashing on Tuesday May 14th, 2013 and shipping by May 18th, 2013 to 20th, 2013 As for shirts those will follow after all shipping is done...."

Would also like to see some more SE adopter updates though considering we're soooo close

Last night he posted on Kickstarter that he was going to be working today and but try and get off early tomorrow to get the KS units. He can't be flashing the SE's while at work. And who exactly is doing the testing? Isn't the testing all done? Can any of the devs back this? He kind of left things wide open saying, "if all is good we should start testing...". He has said the same thing multiple times and then vanished. I would like an official update from either Justin or Pardue on where things are at. Thank you Fukes for sharing this information, you should have Pardue's job.

theoldboiler · « **Reply #4 on:** May 14, 2013, 06:16:06 pm »

Thanks for the update Fukes.

Quote

you should have Pardue's job.

Agreed, after Pardue makes such a big deal about being named COO and how he's now going to be the "official liaison" between GCW and us and yet manages to not have the time to post any updates.

I mean if we're going to make up useless titles for ourselves I'd like to be henceforth be known as Duchess Fancy-Pants of East Anglia. Yertle can be Captain Crunch.

I think at this point it's become pretty obvious that the SE backers are no longer a priority and are just going to have to suck it up and wait for the KS kids to get their new toys before we see any movement to fulfill our orders.

Prophet · « **Reply #5 on:** May 14, 2013, 06:16:47 pm »

Has Pardue posted at all since the infamous pcercuei post (http://boards.dingoonity.org/gcw-general/re-official-gcw-zero-updates-sound-stutter/msg70564/#msg70564?

Zoel · « **Reply #6 on:** May 14, 2013, 06:18:43 pm »

Quote from: Prophet on May 14, 2013, 06:16:47 pm

Has Pardue posted at all since the infamous pcercuei post (http://boards.dingoonity.org/gcw-general/re-official-gcw-zero-updates-sound-stutter/msg70564/#msg70564?

Not a single one, but he still logs in. But no post whatsoever.

theoldboiler · « **Reply #7 on:** May 14, 2013, 06:32:55 pm »

If Pardue comes back with the "we all have 'real jobs' and other commitments" excuse for not posting I'm gonna stab someone in the eye with a pencil.

We all have jobs and lives, and yet we have enough spare time to post questions about the lack of updates. He can't spend 30 seconds posting an official update?

This thing is turning into a real yardsale.

RupeeClock · « **Reply #8 on:** May 14, 2013, 06:50:05 pm »

Quote from: theoldboiler on May 14, 2013, 06:32:55 pm

If Pardue comes back with the "we all have 'real jobs' and other commitments" excuse for not posting I'm gonna stab someone in the eye with a pencil.

We all have jobs and lives, and yet we have enough spare time to post questions about the lack of updates. He can't spend 30 seconds posting an official update?

This thing is turning into a real yardsale.

He already explained that he doesn't post anything on here without running it past Justin first...
Actually he posted a video yesterday about a different device altogether, a PAP-KIII.
http://www.youtube.com/watch?v=3g_27WOqIqQ
He's checking out the competition basically, and it does not impress.

Sensei · « **Reply #9 on:** May 14, 2013, 07:01:09 pm »

Well he gets his head bitten off every time he posts something so I can understand his current reluctance to post. True some of the things he posted were a bit bizarre or inflammatory, but we are all guilty of that. Maybe becoming the PR guy was more than he bargained for. As long as the devs know what's up and aren't worried, it should be ok.

Last line removed for not being as funny as it was in my head.

RupeeClock · « **Reply #10 on:** May 14, 2013, 07:15:27 pm »

Quote from: Sensei on May 14, 2013, 07:01:09 pm

Well he gets his head bitten off every time he posts something so I can understand his current reluctance to post. True some of the things he posted were a bit bizarre or inflammatory, but we are all guilty of that. Maybe becoming the PR guy was more than he bargained for. As long as the devs know what's up and aren't worried, it should be ok.

But since we are choosing titles for ourselves now, I would like to be Primary Operating Officer (POO).

Choosing a title for himself? Isn't it more likely Pardue was assigned that position by Justin? Ah whatever.

theoldboiler · « **Reply #11 on:** May 14, 2013, 07:24:33 pm »

RupeeClock, I think the point there that you missed was that he was given an official title which entitles him to be a liaison between GCW and the customer base. He hasn't been much of a liaison so his title is therefore meaningless. So as a joke we've given ourselves titles that are also meaningless.

It's a joke.

Get it now?

Sensei · « **Reply #12 on:** May 14, 2013, 07:37:10 pm »

Quote from: RupeeClock on May 14, 2013, 07:15:27 pm

Choosing a title for himself? Isn't it more likely Pardue was assigned that position by Justin? Ah whatever.

Yes Pardue's title was appointed and real. I am following the lead of theoldboiler and trying (unsuccessfully it seems) to run with the joke.

RupeeClock · « **Reply #13 on:** May 14, 2013, 07:39:49 pm »

Quote from: theoldboiler on May 14, 2013, 07:24:33 pm

RupeeClock, I think the point there that you missed was that he was given an official title which entitles him to be a liaison between GCW and the customer base. He hasn't been much of a liaison so his title is therefore meaningless. So as a joke we've given ourselves titles that are also meaningless.

It's a joke.

Get it now?

Yeah yeah I get it, you're critical of his performance as a public relations liaison and are reflecting that in faux-titles.
I wasn't thinking of what you guys are doing but what Pardue's doing. Yeah, POO, very funny.

Quote from: Sensei on May 14, 2013, 07:37:10 pm

Quote from: RupeeClock on May 14, 2013, 07:15:27 pm
Choosing a title for himself? Isn't it more likely Pardue was assigned that position by Justin? Ah whatever.

Yes Pardue's title was appointed and real. I am following the lead of theoldboiler and trying (unsuccessfully it seems) to run with the joke.

It's just I haven't noticed it around here yet, that's all.

Yertle · « **Reply #14 on:** May 14, 2013, 08:31:49 pm »

A simple update is all we need. It's all about R-E-S-P-E-C-T. Captain Crunch signing out....

Atlantis_Risen · « **Reply #15 on:** May 14, 2013, 08:36:27 pm »

As a prospective customer, I have to say the lack of customer support and communication is driving me to look at the competition.

Barya · « **Reply #16 on:** May 14, 2013, 10:22:24 pm »

Please, Pardue, tell as PR, COO, etc. And what is the situation with the cases.
KS customers already got invoices for the cases, but I'm as SE customer.
(http://boards.dingoonity.org/gcw-general/gcw-delivery/msg71307/#msg71307 and 2 posts after it)
Why not to answer pm or e-mail?
Sorry to making it public, but nobody answers another way.

P.S. Good job development team! A lot of work has been done with a good progress!

UPD: With a good help from Ritz, Justin got my message and a case is successfully resolved.

Ritz · « **Reply #17 on:** May 14, 2013, 10:51:12 pm »

Barya, if you want, I can write a message to Justin through Kickstarter on your behalf, asking whether the cases are still available. Just PM me your e-mail address so that I can forward it to Justin, maybe he'll give you an answer after that.

Wortsenawl · « **Reply #18 on:** May 14, 2013, 11:06:04 pm »

My ghast is all a flabber. After everything that has gone down here, how can Justin or Pardue allow the treatment style of Kickstarter followers to be so undeniably different (read better) than followers on this community.

I go to KS to get updates more often than here because that seems to be the only place to find them. The big downside to that is that those updates don't have any bearing on the SEs situation.

Why oh why does the message fail to sink in. Provide clear and regular communication if you want a happy customer base. Even if the update is only to say, "Hi, haven't forgotten about you guys, but at the moment there is no further news."

Used and abused, I certainly feel it!

Surkow · « **Reply #19 on:** May 14, 2013, 11:10:48 pm »

Quote from: Atlantis_Risen on May 14, 2013, 08:36:27 pm

As a prospective customer, I have to say the lack of customer support and communication is driving me to look at the competition.

You shouldn't worry too much. Forums invite discussion and only the most vocal will be heard. Even when things are going fine you can still find drama in the forums. Software support will come from the development community.

Communication is important, but demanding updates won't work. It has been previously shown that deadlines didn't work and people will be informed right away when the units can be sent.

But I can't exactly see which competing devices you are talking about. Devices with dedicated development communities like these behind it are hard to find (an exception is the OpenPandora community).

Quote from: Wortsenawl on May 14, 2013, 11:06:04 pm

My ghast is all a flabber. After everything that has gone down here, how can Justin or Pardue allow the treatment style of Kickstarter followers to be so undeniably different (read better) than followers on this community.

I go to KS to get updates more often than here because that seems to be the only place to find them. The big downside to that is that those updates don't have any bearing on the SEs situation.

Why oh why does the message fail to sink in. Provide clear and regular communication if you want a happy customer base. Even if the update is only to say, "Hi, haven't forgotten about you guys, but at the moment there is no further news."

Used and abused, I certainly feel it!

Another person that is misunderstanding the situation. We, as the developers, decided not to let Justin personally respond to messages on the forums. That's why Pardue was appointed. Justin is also unable to post on Dingoonity during work (which is when he updates Kickstarter).

Since the SE units are now V2.0 units, just like the Kickstarter units, all updates about the hardware and software apply to the SE units as well.

Author Topic: Hey Pardue! Could you be a dear? (Read 75387 times)

theoldboiler (OP)

theoldboiler (OP)

theoldboiler (OP)

theoldboiler (OP)