BIG EDIT! THERE IS A SECOND SCREEN PROTECTOR UNDER THE OBVIOUS ONE. Thank you, zear!
I got my Special Edition Zero about 10 minutes ago, booted it up to make sure everything was fine, looks good! So I turn it back off again and start looking for emulators, I notice that the screen protector is really scuffed up, there's a line in the bottom corner of the bezel (luckily where it's just the border), and there are a couple of pinprick dots in the middle of the screen. I kind of assumed it was just a protective film like they put on most glossy electronics.
So I take the garbage looking screen protector off, and wipe the screen with my shirt, same as I've been doing for every handheld I've owned since the original Gameboy. INSTANTLY, there are now noticeable scratches on the screen, after a single wipe from a regular old t shirt. Then I took a plain kleenex and tried to see if maybe it was just something I could buff away, but now there are tons of micro scratches all over the screen. I just got this thing and I haven't even played a single game on it.
I'm sharing this for two reasons. First, obviously I'm unhappy and venting, especially after everything that happened to get to where we are today. Second, do NOT remove the screen protector when you receive your unit, no matter how terrible it looks or if it looks like a film you're supposed to remove. The plastic on the bevel is disgustingly soft for use on something like this, and I personally find it unacceptable. I REALLY don't want to ask for a refund after all this, but I'm definitely going to be emailing Justin and asking about my options. I REALLY hope that the standard Kickstarter units used a different plastic in the bezel, otherwise I can imagine this is going to be the first commercial revision they make. I thought this was an issue that was already brought up and fixed...
(Other than that, everything looks awesome. I'm just incredibly ticked off right now.)
EDIT: I just sent an email to the "gcwnow" address... Hopefully this can be resolved somewhat painlessly...
mod edit: removed annoying yellow text formatting