After much deliberation & thought, I have decided to end preorders for the GCW ZERO altogether. For customers that still have orders pending, everyone will be reimbursed one by one over the course of the following month or so. I have MANY, MANY orders so kindly be patient with refunds, etc.
After the 8-9 months of back n forth with GCW, it has become apparent that GCW no longer cares for their product nor resellers that wish to do business with them. Many attempts have been made to contact them recently but to no avail.
So, with that said, I want to apologize to everyone for testing your patience, hard earned $$$ into placing orders & with my business as well. Truly, I am deeply sorry from the bottom of my heart. I had every intention of placing a purchase order with GCW & release the neat handheld to everyone, etc.
However, I will not forget what GCW has put my business & myself through... I intend to sue within the coming months for restitution/damages/lost sales/damage to my business' reputation & a deal that we had setup since back in December/January, etc.
For those that are now on the fence without a handheld to play with soon... all I can offer is either a full refund in the coming weeks OR as stated previously on a different thread... a complimentary upgrade to a black, 32gb GPD XD model instead. I've always felt that the XD is the better handheld overall... more buttons/functions & dual analog.
I will also be updating my twitter/facebook pages with news of this information over the weekend. Additionally, both ZERO models will be removed from dreamesper.com immediately. Again, this is all a blow to many of you & myself as well... but sometimes in business, these things can happen.
Kindly accept my deepest apologies once again & I hope to do business with everyone again in the near future for any of your retro gaming needs. As a side note, I am on a mission to become an authorized reseller for Nintendo soon... so if that falls into place soon, please check back with my site to see what new offerings will be available to purchase or preorder.