customer service012:22:26 AM
Welcome to geekbuying,good day,:)
how may i help you ?
Visitor2:22:49 AM
well i was givin false advertisement
2:22:53 AM
Order Number: #3150605
Order Date: 4/3/2014
2:23:15 AM
Dear Friends,
We are sorry for the delay on the delivery of JXD S7800B(16GB version). After the long time discussing with the factory, we have received the new batch(16GB version) stocks from the factory and the orders will be shipped out tomorrow orderly.
To make the compensations for the delay, all the orders of JXD S7800B made before April 17 will get the following two free gifts in the packages:
http://www.geekbuying.com/item/Special-Screen-Protective-Film-for-GPD-G7-Game-Console-Android-Game-Tablet-PC-324723.htmlhttp://www.geekbuying.com/item/6FT-Mini-HDMI-to-HDMI-Cable-Type-A-to-C-1080p-For-Tablet-Camcorder-Camera-301131.htmlAnd the old orders of JXD S7800B(8G version)have not been shipped out would be upgraded to 16GB freely, and also with above two free gifts.
Best Regards,
Justin
2:23:37 AM
http://boards.dingoonity.org/jxd-devices/new-batch-of-jxd-s7800b-have-arrived-at-geekbuying/msg103240/#msg1032402:23:49 AM
total BS
2:25:07 AM
i never received any of those gifts or the rk3188 it was a rk3188-T
customer service012:26:08 AM
rk3188-T?
2:26:17 AM
can you send a picture to let me see see
Visitor2:26:41 AM
yeah Quote from: enigma27 on April 17, 2014, 02:09:10 PM
Great news Justin..
Did the Factory confirm these still use the Non-T chip?
Yes, still RK3188.
2:26:59 AM
thats was by your own rep
2:27:06 AM
read the forum link
customer service012:27:27 AM
let me ask my colleague
2:31:47 AM
can you send a picture to let me see the CPU type ?
2:31:58 AM
why you are sure yours is 3188T
Visitor2:33:22 AM
will that void the warrenty
2:33:41 AM
i used software to find out'
2:34:03 AM
i said mine is not rk3188t
2:34:17 AM
when the forum post said it would be
2:35:05 AM
if it wont void the warranty ill open and take a pic
2:35:23 AM
im a computer engineer its not a problem
customer service012:35:43 AM
yes , you can open and take a picture to let us see
Visitor2:36:57 AM
im logging all this
2:38:34 AM
im not going to be screwed out of my warranty
customer service012:41:50 AM
don't worry about this
2:42:09 AM
just test it , if it is RK3188T ,we will make compensation to you
Visitor2:42:34 AM
customer service012:43:22 AM
about the gift , i have talked to justin , he said because you have got a another gift from us
2:43:36 AM
so he haven't added these two in your parcel
Visitor2:43:38 AM
i was supposed to get 2
2:43:51 AM
of those on the forum
2:44:36 AM
i got a stupid girl hair accessory im a guy what im i to do with that
2:45:45 AM
i asked for a screen protector or case u guys told me its random then the forum says a should have got a screen protector and hdmi cable
2:46:24 AM
i get a fiber optic hair accessory
2:46:32 AM
for girls
customer service012:49:01 AM
but you haven't got this gifts
Visitor2:49:34 AM
no i didnt not receive the screen protector or the hdmi cable
2:49:47 AM
like i was told on the forum
2:59:02 AM
DSC00145.JPG
customer service013:00:11 AM
oh , my god ,
3:00:42 AM
you have disassembled this item
3:00:49 AM
why you do like this
Visitor3:01:16 AM
?
customer service013:01:50 AM
i just want a picture tested by the software
Visitor3:02:05 AM
u told me to open
3:02:29 AM
yes , you can open and take a picture to let us see
3:02:40 AM
i have this all logged
3:04:05 AM
i know using software cant void warranty why u think i made sure before this
3:04:32 AM
im a engineer i repair electronic everyday
3:04:56 AM
this just proves false advertising
3:06:07 AM
i was told by your rep that these were non T like i wanted
3:06:41 AM
non T version work at the correct 1.6ghz
3:06:55 AM
T ones are only 1.4ghz
customer service013:07:31 AM
i guess you open the box
3:07:40 AM
now , please be careful with our item
3:07:52 AM
put them together , ok >
Visitor3:08:14 AM
already is
customer service013:09:56 AM
hope there is no physical damage
3:10:10 AM
can you test it again by software ?
Visitor3:10:56 AM
why i showed u the chip
3:11:29 AM
plus if it was a non T it would work fine at 1.6ghz
3:11:40 AM
which it does not
customer service013:13:17 AM
ok , if you don't like this item
3:13:22 AM
you can send it back
Visitor3:14:12 AM
are u paying for return shipping
3:15:46 AM
this is just a pain that i had to wait a month to get
3:15:58 AM
didnt get what was advertised
customer service013:19:31 AM
yes
3:19:34 AM
we pay the shipping fee
3:19:48 AM
but you should send it back as requested
Visitor3:20:05 AM
u send the shipping label
3:20:15 AM
ill ship back
customer service013:24:20 AM
please check your email after 3 hours
i will send an official instruction to let you send it back by our official email address
could you tell me your email address please?
Visitor3:25:08 AM
[email protected] is my main address
customer service013:26:24 AM
ok
Visitor3:27:23 AM
so what are u going to do about the rep on the forum misleading people to believe this is a non T cpu
3:27:39 AM
and that they will get those 2 items
3:28:07 AM
im not the only 1 on that thread that has had this problem
3:29:08 AM
im sure as soon as others get there unit in the mail that they will be upset on the forum
customer service013:33:06 AM
sorry , i don't know which is right ,either
3:33:20 AM
the factory said it is RK3188
3:33:41 AM
we should contact the factory again
Visitor3:34:58 AM
well that half right
3:35:07 AM
missing the T