Author Topic: The problem of your GPD WIN  (Read 84640 times)

kendyzhu777 (OP)

The problem of your GPD WIN
« on: November 07, 2016, 03:08:34 am »
Dear all.

This is kendy.

For all of gamer who received the GPD WIN.If your devices has any problem,
please describe the problem blow by reply this topic.
I will try to help your to solve it.

Thanks

lahegry

Re: The problem of your GPD WIN
« Reply #1 on: November 07, 2016, 04:32:45 am »
Dear all.

This is kendy.

For all of gamer who received the GPD WIN.If your devices has any problem,
please describe the problem blow by reply this topic.
I will try to help your to solve it.

Thanks
No wifi and malfunctioning and mislabeled keyboard.

sent from my customized S7 Edge


MJPIA

Re: The problem of your GPD WIN
« Reply #2 on: November 07, 2016, 04:41:47 am »
I am almost incapable of playing any 3d games with constant and frequent graphics driver crashes leading to graphics artifacts and windows blocking whatever application running from accessing the graphics hardware.


This isn't just one or two games but pretty much most I've tried ranging from indie games that don't tax the hardware, to old games like jedi knight jedi academy to games such as crysis.
I've even had others test games that crash constantly on my Win and they play them fine on theirs so its not a issue across the board with all the Win's but just mine.
The graphics driver has even, on rare occasions crashed after hitting the windows key and opening the menu along with crashing while viewing 3d images in the browser that my bay trail tablet can handle.
I've updated the graphics drivers, uninstalled the graphics driver, reinstalled drivers, installed old drivers, updated the BIOS, changed settings in the BIOS, ran Windows updates and meanwhile I still can't play games other Indiegogo backers have been successfully playing right out of the box with no updates or issues.

kendyzhu777 (OP)

Re: The problem of your GPD WIN
« Reply #3 on: November 07, 2016, 04:45:20 am »
Dear all.

This is kendy.

For all of gamer who received the GPD WIN.If your devices has any problem,
please describe the problem blow by reply this topic.
I will try to help your to solve it.

Thanks
No wifi and malfunctioning and mislabeled keyboard.

sent from my customized S7 Edge

Please download the WIFI-patch to solve the wifi problem.https://mega.nz/#F!BUxVRaJT!UpJJIfKVqJ6d9HEBZRWvqw
For malfunctioning.can you kindly describe more detail of your problem.
And for the keyboard.does the keyboard can't have any function Since you got the machine?
Can you try the power button and volume button again?these button is also non-function?

lahegry

Re: The problem of your GPD WIN
« Reply #4 on: November 07, 2016, 04:49:18 am »
Dear all.

This is kendy.

For all of gamer who received the GPD WIN.If your devices has any problem,
please describe the problem blow by reply this topic.
I will try to help your to solve it.

Thanks
No wifi and malfunctioning and mislabeled keyboard.

sent from my customized S7 Edge

Please download the WIFI-patch to solve the wifi problem.https://mega.nz/#F!BUxVRaJT!UpJJIfKVqJ6d9HEBZRWvqw
For malfunctioning.can you kindly describe more detail of your problem.
And for the keyboard.does the keyboard can't have any function Since you got the machine?
Can you try the power button and volume button again?these button is also non-function?
The "t" "y" and "g" key do not register with any amount of force as well as the q and w keys being mislabeled. This pretty much means this machine is useless as is and needs to be replaced.

sent from my customized S7 Edge


jabz

Re: The problem of your GPD WIN
« Reply #5 on: November 07, 2016, 05:25:42 am »
Hi Kendy,

I am not happy, here is my problem

I just received mine, put it on charge for an hour,  and then tried it,  it doesn't even turn on. 
WTF! I am so PISSED!

When its on charge the LED is a purple color. When I press the power button nothing happens. If I press and hold the power button the LED will blink and then remain on, still a purple color.

When I take the power adapter out, the LED remains on, purple color.  When I press the power button nothing happens.  When I press and hold the power button the LED goes out.  When I press the power button again nothing happens no LED or nothing.

So what now?  Is there a diag mode I can try boot the device into?  So far its dead.

Mine also came with a big scratch on the bottom cover, but thats the least of my problems



« Last Edit: November 07, 2016, 05:33:35 am by jabz »

kendyzhu777 (OP)

Re: The problem of your GPD WIN
« Reply #6 on: November 07, 2016, 06:19:17 am »
Hi Kendy,

I am not happy, here is my problem

I just received mine, put it on charge for an hour,  and then tried it,  it doesn't even turn on. 
WTF! I am so PISSED!

When its on charge the LED is a purple color. When I press the power button nothing happens. If I press and hold the power button the LED will blink and then remain on, still a purple color.

When I take the power adapter out, the LED remains on, purple color.  When I press the power button nothing happens.  When I press and hold the power button the LED goes out.  When I press the power button again nothing happens no LED or nothing.

So what now?  Is there a diag mode I can try boot the device into?  So far its dead.

Mine also came with a big scratch on the bottom cover, but thats the least of my problems



I am so sorry for the issue.
the devices maybe on the over discharge status.
Please Recharging it 2-3 hours more then try to press the power button again.


SONY

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Re: The problem of your GPD WIN
« Reply #7 on: November 07, 2016, 06:47:32 am »
Wendy...what's up with the scratch? No QA?
SONY PS3
SONY PS4 Slim
SONY PS4 Pro

GPD XD

eragon2890

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Re: The problem of your GPD WIN
« Reply #8 on: November 07, 2016, 06:50:39 am »
Wendy...what's up with the scratch? No QA?

It could have been mishandled in transport too i guess. You watch one of those videos on how pacages are hadled you never dare to buy anythng anymore...

RetroVortex

Re: The problem of your GPD WIN
« Reply #9 on: November 07, 2016, 07:15:53 am »
I got a question.
My unit seems to works ok, but I notice that when I put it in sleep mode sometimes the device resets itself.
In other words I put it to sleep and then when I push the power button to wake it up sometimes it has to reboot into windows again. The GPD boot logo comes up and I have to log back in.

Looking into the event viewer I get a ton of reports of Event 41 kernel power (63) errors.

Apart from that the device works fine, And when I'm using it I can play on it for hours with no issues. Under full load it usually reaches about 75-80 degrees max temperature. Usually 75.
Mine was one of the last units ordered from Geekbuyings last batch of that helps.
« Last Edit: November 07, 2016, 07:19:04 am by RetroVortex »

kendyzhu777 (OP)

Re: The problem of your GPD WIN
« Reply #10 on: November 07, 2016, 07:28:40 am »
I am almost incapable of playing any 3d games with constant and frequent graphics driver crashes leading to graphics artifacts and windows blocking whatever application running from accessing the graphics hardware.


This isn't just one or two games but pretty much most I've tried ranging from indie games that don't tax the hardware, to old games like jedi knight jedi academy to games such as crysis.
I've even had others test games that crash constantly on my Win and they play them fine on theirs so its not a issue across the board with all the Win's but just mine.
The graphics driver has even, on rare occasions crashed after hitting the windows key and opening the menu along with crashing while viewing 3d images in the browser that my bay trail tablet can handle.
I've updated the graphics drivers, uninstalled the graphics driver, reinstalled drivers, installed old drivers, updated the BIOS, changed settings in the BIOS, ran Windows updates and meanwhile I still can't play games other Indiegogo backers have been successfully playing right out of the box with no updates or issues.

I am so sorry for the issue.
Please click the blow link to download the drive patch.
https://mega.nz/#!xJRyjQpR!2E8wG8h_bzHRewDbANsvhavOgqYWky3xjbfg-1v2tYo
Then try to use this drive patch to repair it first.Hope it is useful.
And may i know which country do your live in?

jdk514

Re: The problem of your GPD WIN
« Reply #11 on: November 07, 2016, 07:44:58 am »
Thanks for reaching out to us. The problem with my device is that whenever I try to play 3d games the entire device will shut down after 2-5 minutes of play. I've tried a couple of different drives (those shipped with the device and some downloaded directly from intel). I've also tried installing the anniversarry edition of windows, but the problem persists.

Not sure what the link protocol is here but this youtube video demonstrates the issue perfectly - https://www.youtube.com/watch?v=cjkMApVrUws

vcoleiro1

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Re: The problem of your GPD WIN
« Reply #12 on: November 07, 2016, 07:47:43 am »
Thanks for reaching out to us. The problem with my device is that whenever I try to play 3d games the entire device will shut down after 2-5 minutes of play. I've tried a couple of different drives (those shipped with the device and some downloaded directly from intel). I've also tried installing the anniversarry edition of windows, but the problem persists.

Not sure what the link protocol is here but this youtube video demonstrates the issue perfectly - https://www.youtube.com/watch?v=cjkMApVrUws

Try the driver patch Kendy just provided in the post before yours, see if it works.  Not sure if it needs to be applied to the original driver or it is the driver in total.

GPDWIN Gamer

Re: The problem of your GPD WIN
« Reply #13 on: November 07, 2016, 08:39:30 am »
Finally received my GPD Win. It booted up fine first time. Got it setup. On second boot I hit the ESC key which took it to the bios. I didn't change anything and exited. It shutdown. Now when I power it on I get a blue light that blinks for a second and then nothing happens and device doesn't power on.

What do I do? Need help please!  :'(

AndrewPop

Re: The problem of your GPD WIN
« Reply #14 on: November 07, 2016, 08:52:15 am »
Hi Kendy,

My Win currently switches itself off when attempting to play 3D games. I've tried quite a few different titles, and they all freeze after a couple of seconds, with the Win completely shutting down. These are games that other Win users have reported working sucessfully. It's totally fine with 2D games so far.

I'll try the driver update tonight and see it it makes any difference.

Andrew P

 

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