Author Topic: Driver crashing SOLVED (at least on my unit)  (Read 1903 times)

exorio (OP)

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Driver crashing SOLVED (at least on my unit)
« on: March 19, 2017, 05:06:16 pm »
Disclaimer :

I'm not trying to berate GPD or this device in any matter but unfortunately for me, mine is defective with minor driver crashes, on which the driver can recover quickly.

I'm lucky enough to have this defect than those who got hard shutdown (bugcheck) or non functioning keyboard. Mine is working good, apart from those driver crashes. Apparently some games runs marvelously without any problem (PPSSPP under OpenGL, Model 2 Emulator, Descent D1x, Zandronum; an OpenGL Doom source port, etc) on my unit while others don't (naming Need for Speed Most Wanted 2005).

I also KNOW it's most likely a HARDWARE issue. So this doesn't actually solve the main problem, rather a workaround. It shouldn't behave like this, no matter what combinations of settings or driver I had on the device, it should be perfectly stable.

Soldering the capacitor as been instructed by GPD isn't a good solution as I don't have any soldering skill let alone that kind of tiny part. I can't return it for repair or replacement since the shipping + custom fee would be far too expensive for me.

So, in short, if you DO have the budget and wanted to opt to return your device back to China, I encourage you to. It's their responsibility to provide you with perfectly functional unit and provide after sales service for those whoever need it. So the first option is that YOU SHOULD return your device to china.

Me, this is the only option I have for me.

Let's cut to the chase.


In summary :

1. In BIOS, load optimized defaults (just to be sure)

2. In BIOS, DISABLE TURBO for CPU (Advanced > CPU Configuration > Power Technology > Custom > Turbo Mode > Disabled)

3. In BIOS, ENABLE "IGD Turbo Enable" (Chipset > North Bridge > Intel IGD Configuration > IGD Turbo Enable > Enable)

4. Use this driver : https://downloadcenter.intel.com/download/26228/Intel-Graphics-Driver-for-Windows-10-and-Windows-7-8-1-15-40-


That's all.


I suppose "Turbo enabled" for CPU is actually letting the CPU goes beyond 1.6 ghz, temporarly overclocked whenever it's needed. Judging by the discussion before it's suspected that in these kind of unit like mine the graphics hardware didn't get enough power, so that when the CPU boosted it cannot keep up thus the crashes. It's just my theory, I don't havetechnical knowledge of electronics that deep. But this solution works for me anyway.


A note on disabling the Turbo for CPU, it doesn't give me much performance loss, on which I compare both RE5 with turbo enabled and disabled are very similar. I don't feel any difference with either turbo on or off in any games I play. It does (probably) have its benefit for being cooler and more battery saver.


The workaround has been tested with all kinds of games that crashed on me even on title before this workaround :

- Dragon Age Origins

- Saints Row the Third

- Sonic All Stars Racing Transformed

- Half Life 2 Episode 2 (before this workaround this game ALWAYS crashed instantly right after the game loaded )

- Counter Strike GO (Since source engine games reported crashed quite often, but so far it's very stable, CS GO threw me out of the game because of low memory though)

- NFS Most Wanted 2005 works without any hiccup at all (previously the screen flashed but the graphics recovered quickly, after this workaround, I experienced none of those from couple of hours playing this game)

- X-Men Origins Wolverine and Alice Madness Returns (UE3 games, never tried it before, but runs marvelously with ini editings)

If your device have SIMILAR symptoms as mine, and opting for replacement or sending your unit back is NOT an option for you... do try the above workaround. Let me know if it works for you.
« Last Edit: March 27, 2017, 11:54:27 am by exorio »

Maniac

Re: Driver crashing SOLVED (at least on my unit)
« Reply #1 on: March 20, 2017, 11:29:00 am »
It's still a hardware problem, but you're restraining the limits of your hardware so you don't run into the issue. If you're satisfied with it, then that's great :)

exorio (OP)

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Re: Driver crashing SOLVED (at least on my unit)
« Reply #2 on: March 20, 2017, 12:27:16 pm »
It's still a hardware problem, but you're restraining the limits of your hardware so you don't run into the issue. If you're satisfied with it, then that's great :)

Nah I'm happy with it, at least for now. For the least I can play NFSMW and older games everywhere.

How much juice you would want to squeeze out of this tiny device anyway? I figure not much, and even you manage to maximize the performance it wouldn't be THAT significant of a difference.

Playing Skyrim on this unit, altho runs very smooth drains out the battery really, like REALLY fast.

Space would be very scarce with these kind of game on this too. And doing ultra low end mods for AAA games seems to much hassle for me too.

So not planning to play those types of game on this.

I'm done preordering stuffs though. Lesson learned.

I just done 2 preorders in my life, one is a game and now this. I should've waited a bit longer until they ironed out all the problems. After all these months I've had my unit, I can really enjoy it fully now, at the same time they did an upgraded version of the win. Wasted my time seeking for solutions on this.

Not very cheap as well, got custom fee and borked the screen (ordered a screen replacement). I could've had the similar price for the recent unit + shipping.

Great unit overall, but QC process was ultra lame. I feel betrayed supporting these guys earlier. Although it's not entirely their fault.

*vent finished*

Maniac

Re: Driver crashing SOLVED (at least on my unit)
« Reply #3 on: March 20, 2017, 06:45:15 pm »
I chose to go with the replacement route. Sent in around 11/12 and got back 1/23. Super long process, but I have a stable Win now... I definitely missed it when I didn't have it.

exorio (OP)

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Re: Driver crashing SOLVED (at least on my unit)
« Reply #4 on: March 20, 2017, 07:02:42 pm »
I chose to go with the replacement route. Sent in around 11/12 and got back 1/23. Super long process, but I have a stable Win now... I definitely missed it when I didn't have it.

I wish to get a replacement unit too.

GPD perhaps will refund the shipping fee as well.

But the custom fee from my country are shit.

50 bucks.

I've probably spent over $200 already apart from the unit (screen replacement and custom/duty).

Checked on your posts seems that you still have problems scattered here and there regarding sleep?

At this point I'm just glad I'm luckier than those who got their unit dead only after couple of uses.

Maniac

Re: Driver crashing SOLVED (at least on my unit)
« Reply #5 on: March 21, 2017, 09:56:35 am »
I wish to get a replacement unit too.

GPD perhaps will refund the shipping fee as well.

But the custom fee from my country are shit.

50 bucks.

I've probably spent over $200 already apart from the unit (screen replacement and custom/duty).

Checked on your posts seems that you still have problems scattered here and there regarding sleep?

At this point I'm just glad I'm luckier than those who got their unit dead only after couple of uses.

Ouch yeah, no fun. Yes, mine crashes if I let it sleep, even limiting it to C6 states. I've given up on that and only use hibernation now (had a problem with cpu usage when resuming from hibernation, but I've since developed a workaround).

exorio (OP)

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Re: Driver crashing SOLVED (at least on my unit)
« Reply #6 on: March 21, 2017, 12:03:07 pm »
Glad you got that sorted out.

Weird thing happened this morning.

Just curious to see whether the turbo caused it or not, so I switch it back on.

Played skyrim for half an hour and NFS MW for an hour or so.

No crashes or whatsoever. Not sure what I did before or the settings I've changed.

Gonna install Kingdom of Amalur on this baby.
« Last Edit: March 21, 2017, 12:04:48 pm by exorio »

fishwilson

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Re: Driver crashing SOLVED (at least on my unit)
« Reply #7 on: March 21, 2017, 06:45:36 pm »
Your unit sounds pretty much like mine. i backed the indiegogo campaign and got my unit sometimes in November last year I think. It used to crash a bit so I applied some of the fixes found on this forum and its better but it still crashes here and there. I haven't done anything within the bios though apart for updating to the latest version which is pretty much locked anyway.

The weird thing is that sometimes I can run a game for hours without any crashes while other times the same game crashes within minutes. It's really temperamental and it's hard to pinpoint exactly why it behaves this way. That said when the games work they work pretty well so I'm not sad about my purchase, it's a nice concept and a novelty that's fun to game on for that portable pc and emulator fix. It's also a pretty capable device just wish it was a little bit more stable.

By the way kingdoms of amalur seems to run great on my device. I tested it for half an hour or so, no crashes and good framerate. Good luck with it!
« Last Edit: March 21, 2017, 06:47:18 pm by fishwilson »

exorio (OP)

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Re: Driver crashing SOLVED (at least on my unit)
« Reply #8 on: March 22, 2017, 07:52:43 am »
The weird thing is that sometimes I can run a game for hours without any crashes while other times the same game crashes within minutes. It's really temperamental and it's hard to pinpoint exactly why it behaves this way. That said when the games work they work pretty well so I'm not sad about my purchase, it's a nice concept and a novelty that's fun to game on for that portable pc and emulator fix. It's also a pretty capable device just wish it was a little bit more stable.

PPSSPP runs flawlessly on my device right from the beginning. People argue that emulation don't utilize the graphics hardware that much.

First time I receive my unit I ran RE5 benchmark couple of times without any problems.

Then again (at least previously) older games crashed not even a minute in, because they're hardware accelerated. Simply any native windows games that uses 3D acceleration no matter how heavy or lightweight it is it'll crash the graphics driver.

Some every other games do run well too, but very narrow selection of it.

GPD probably locked the BIOS since they've found what causing it, and probably tweaking the potential problems they found in the BIOS. I don't think the capacitor soldering solution works. As I saw a guy complained that the driver crashes still occur after he did the fix. And geez soldering that kind of tiny stuff isn't what most people capable of.

But with all the potential combination of fixes available out there makes it hard to pinpoint the problem. I believe it's more of the software side, not hardware.

Kendy didn't replied to me when I asked whether the new unit solved the problem or not. Or perhaps he/she isn't in GPD anymore.

exorio (OP)

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Re: Driver crashing SOLVED (at least on my unit)
« Reply #9 on: March 23, 2017, 04:31:00 pm »
After back and forth with all these configuration, I concluded the turbo boost is one of the major cause of the crashes . I also redo all other fixes like DTS and thermal.

If I keep it on, the driver crashes don't appear instead the game just freezes like that.

I didn't notice much slower performance and yet the device seems cooler than before.

As I read about this turbo thingy on 8700 it is said that it will jump up to 2.4 ghz from 1.6ghz if needed.

Im not sure what does it means "if needed".

But I set the IGD on turbo mode also couple of other performance tweaks no problem since.

Probably a good thing too since most likely prolong the device age because it isn't working too hard overall.

Enough with the tinkering then I'll just enjoy the device as it is.

exorio (OP)

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Re: Driver crashing SOLVED (at least on my unit)
« Reply #10 on: March 24, 2017, 08:03:08 pm »
Well if this is still interest anyone since the new version of GPD win didn't seem to have driver crashes anymore.

I use 154028.4501 (production driver from the Intel driver update utility)

So far running NFSMW, gone through 2 blacklists, then taking a break leaving the device running RE5 DX10 benchmark all maxed out without AA then went into another whole blacklist then another RE 5 DX9 benchmark without any freezes or crashes.

I also tried reverting the bios to defaults and tweaked and both are really stable.

Before this I tried reverting to the GPD's default driver and RE 5 benchmark frozen or recovered until the application blocked message appeared again.

I remeber clearly that I ran RE5 benchmark after I received the unit multiple times without any errors. All this driver crashes occur after I apply the anniversary update and update each and every component driver from device manager.

So moral of the story? Not all drivers are programmed good as Nvidia's. And newer drivers don't always mean better.

Hope this will help to anyone still having the driver crashes problem.
« Last Edit: March 24, 2017, 08:14:41 pm by exorio »

exorio (OP)

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Re: Driver crashing SOLVED (at least on my unit)
« Reply #11 on: March 25, 2017, 06:39:10 am »
Another addendum

I followed bios performance settings back then.

I haven't played fighting vipers for quite awhile then I start it up I got sound stutters and the game felt really slow while this never happened before at all.

So I tested with default settings, the game instantly went blazing fast.

RE5 benchmark even gave me 20-25 FPS with everything maxed out and 2x AA

Finding this, I make sure bios settings at default again and only change those involving power management (DTS, S5 driver and C6 state).

Lesson learned.

exorio (OP)

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Re: Driver crashing SOLVED (at least on my unit)
« Reply #12 on: March 25, 2017, 10:58:06 pm »
Pinpointed another problem : v sync plays a HUGE role on Intel HD graphics stability. Turn it on.

I always turned vsync off on my other computers since I just thought it's merely to remove screen tearing but it will speed up the games.

Not in this case.

So in short for GPD Win : always turn VSYNC On, on every games you have.

skelton

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Re: Driver crashing SOLVED (at least on my unit)
« Reply #13 on: March 26, 2017, 09:59:30 am »
Pinpointed another problem : v sync plays a HUGE role on Intel HD graphics stability. Turn it on.

I always turned vsync off on my other computers since I just thought it's merely to remove screen tearing but it will speed up the games.

Not in this case.

So in short for GPD Win : always turn VSYNC On, on every games you have.
I never use vsync in my gpd and never had a single Crash.
Retired

exorio (OP)

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Re: Driver crashing SOLVED (at least on my unit)
« Reply #14 on: March 26, 2017, 11:38:17 am »
Pinpointed another problem : v sync plays a HUGE role on Intel HD graphics stability. Turn it on.

I always turned vsync off on my other computers since I just thought it's merely to remove screen tearing but it will speed up the games.

Not in this case.

So in short for GPD Win : always turn VSYNC On, on every games you have.
I never use vsync in my gpd and never had a single Crash.

What version of driver are you using?

 

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