Author Topic: Driver crashing SOLVED (at least on my unit)  (Read 635 times)

exorio (OP)

Driver crashing SOLVED (at least on my unit)
« on: March 19, 2017, 05:06:16 pm »
[EDIT]
Actually I've isolated the problem into this :

Enter BIOS
Go into Advanced->CPU Configuration
Set "Power Technology" to "Custom"
Set "Turbo Mode" to "Disabled"

Original thread :
https://www.reddit.com/r/gpdwin/comments/5o2m1v/solved_linux_44_crashing_when_using_all_4_cores/

I forgot I use that configuration as well, and after I revert everything back to the defaults and tracing them one by one, the problem persisted. Until I remembered tweaking this setting as well.

So I revert my bios and intel graphics driver configuration back to defaults, disabled that turbo mode seems NFSMW runs quite good.

Running Windows 10 with the latest cumulative update and the latest intel driver. No crashes at all for about an hour in.

Bit Trip Runner 2 freezes occasionally at random but not crashing to desktop at all.

Good enough for me. GPD Win won't suffice for long games though, it's more for a short bursts of adrenaline like a race or two in NFS Most Wanted.

Keeping the original post in case anyone need it.
[/EDIT]


I own the second batch of IndieGogo campaign version, which the graphics crashed too often on 3D games ("Application has been blocked from accessing Graphics hardware" error message).

Most Wanted 2005 even crashed not even a minute in on the menu. Which was a bummer because the game should runs very smooth on this unit, evidently by the FPS before the game crashed.

Not just most wanted, MOST 3D games I attempted to run on this unit crashed, even the older ones, early 2000 games too. Except for PPSSPP games and Model 2 emulator.

People recommended to use the default graphic drivers but that didn't help.

I've lost hope and so far just using my GPD Win strictly for emulators, 2D games and office works.

The hardware modification solution offered by GPD definitely not applicable by the average joes who never tinker with electronics and soldering before, since the resistors are so fucking tiny. Like, a grain of sand tiny.

See MJPIA thread here to see how small it is :
http://boards.dingoonity.org//teardown-of-gpd-win-to-s/30/

Today out of nowhere I just thought why not giving this unit another shot, and dig on the dingoonity board for solutions.

I've found 3, on which 2 I haven't tried before :

1. TdrDelay registry fix (HKLM\System\CurrentControlSet\Control\GraphicsDrivers), on which you got the option to create the key using QWORD (64bit) and DWORD (32bit) and added seconds value (lots of people recommended 8,16 and so on for the hexadecimal value). I've tested this and with no result. Still crashing. You might want to test either, and see which one that would fix the driver crashes issue.

2. shinkamui's BIOS settings :
IGD PowerLock - enabled
IGD turbo enable - enabled
Memory speed - typical

3. Intel's graphics options, disable the following options :
- Multi Sample anti-aliasing
- Conservative Morphological Anti-Aliasing
- Application optimal mode under 3d
- Both options under energy

Other than those fixes, somebody recommeded using DX9; run the games in DX9 mode. Not sure about this but to be safe, I'd do it too.

I use all the options above, using O&O Shutup10, and disabled couple of unneeded services using Blackviper's guide (which doesn't directly correlated to the crashing issues though).

After that, I rebooted, and played NFS Most Wanted 2005 half an hour without crashing AT ALL, with all the settings maxed out on 1280x720 (using NFSMWRES application).

The device become quite hot though. But doesn't matter. My device is now working properly. Glad I didn't return it or attempted to do the hardware fix. It is software defect.

Hope this helped on your unit.
« Last Edit: March 19, 2017, 11:10:21 pm by exorio »

Maniac

Re: Driver crashing SOLVED (at least on my unit)
« Reply #1 on: March 20, 2017, 11:29:00 am »
It's still a hardware problem, but you're restraining the limits of your hardware so you don't run into the issue. If you're satisfied with it, then that's great :)

exorio (OP)

Re: Driver crashing SOLVED (at least on my unit)
« Reply #2 on: March 20, 2017, 12:27:16 pm »
It's still a hardware problem, but you're restraining the limits of your hardware so you don't run into the issue. If you're satisfied with it, then that's great :)

Nah I'm happy with it, at least for now. For the least I can play NFSMW and older games everywhere.

How much juice you would want to squeeze out of this tiny device anyway? I figure not much, and even you manage to maximize the performance it wouldn't be THAT significant of a difference.

Playing Skyrim on this unit, altho runs very smooth drains out the battery really, like REALLY fast.

Space would be very scarce with these kind of game on this too. And doing ultra low end mods for AAA games seems to much hassle for me too.

So not planning to play those types of game on this.

I'm done preordering stuffs though. Lesson learned.

I just done 2 preorders in my life, one is a game and now this. I should've waited a bit longer until they ironed out all the problems. After all these months I've had my unit, I can really enjoy it fully now, at the same time they did an upgraded version of the win. Wasted my time seeking for solutions on this.

Not very cheap as well, got custom fee and borked the screen (ordered a screen replacement). I could've had the similar price for the recent unit + shipping.

Great unit overall, but QC process was ultra lame. I feel betrayed supporting these guys earlier. Although it's not entirely their fault.

*vent finished*

Maniac

Re: Driver crashing SOLVED (at least on my unit)
« Reply #3 on: March 20, 2017, 06:45:15 pm »
I chose to go with the replacement route. Sent in around 11/12 and got back 1/23. Super long process, but I have a stable Win now... I definitely missed it when I didn't have it.

exorio (OP)

Re: Driver crashing SOLVED (at least on my unit)
« Reply #4 on: March 20, 2017, 07:02:42 pm »
I chose to go with the replacement route. Sent in around 11/12 and got back 1/23. Super long process, but I have a stable Win now... I definitely missed it when I didn't have it.

I wish to get a replacement unit too.

GPD perhaps will refund the shipping fee as well.

But the custom fee from my country are shit.

50 bucks.

I've probably spent over $200 already apart from the unit (screen replacement and custom/duty).

Checked on your posts seems that you still have problems scattered here and there regarding sleep?

At this point I'm just glad I'm luckier than those who got their unit dead only after couple of uses.

Maniac

Re: Driver crashing SOLVED (at least on my unit)
« Reply #5 on: March 21, 2017, 09:56:35 am »
I wish to get a replacement unit too.

GPD perhaps will refund the shipping fee as well.

But the custom fee from my country are shit.

50 bucks.

I've probably spent over $200 already apart from the unit (screen replacement and custom/duty).

Checked on your posts seems that you still have problems scattered here and there regarding sleep?

At this point I'm just glad I'm luckier than those who got their unit dead only after couple of uses.

Ouch yeah, no fun. Yes, mine crashes if I let it sleep, even limiting it to C6 states. I've given up on that and only use hibernation now (had a problem with cpu usage when resuming from hibernation, but I've since developed a workaround).

exorio (OP)

Re: Driver crashing SOLVED (at least on my unit)
« Reply #6 on: March 21, 2017, 12:03:07 pm »
Glad you got that sorted out.

Weird thing happened this morning.

Just curious to see whether the turbo caused it or not, so I switch it back on.

Played skyrim for half an hour and NFS MW for an hour or so.

No crashes or whatsoever. Not sure what I did before or the settings I've changed.

Gonna install Kingdom of Amalur on this baby.
« Last Edit: March 21, 2017, 12:04:48 pm by exorio »

fishwilson

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Re: Driver crashing SOLVED (at least on my unit)
« Reply #7 on: March 21, 2017, 06:45:36 pm »
Your unit sounds pretty much like mine. i backed the indiegogo campaign and got my unit sometimes in November last year I think. It used to crash a bit so I applied some of the fixes found on this forum and its better but it still crashes here and there. I haven't done anything within the bios though apart for updating to the latest version which is pretty much locked anyway.

The weird thing is that sometimes I can run a game for hours without any crashes while other times the same game crashes within minutes. It's really temperamental and it's hard to pinpoint exactly why it behaves this way. That said when the games work they work pretty well so I'm not sad about my purchase, it's a nice concept and a novelty that's fun to game on for that portable pc and emulator fix. It's also a pretty capable device just wish it was a little bit more stable.

By the way kingdoms of amalur seems to run great on my device. I tested it for half an hour or so, no crashes and good framerate. Good luck with it!
« Last Edit: March 21, 2017, 06:47:18 pm by fishwilson »

exorio (OP)

Re: Driver crashing SOLVED (at least on my unit)
« Reply #8 on: March 22, 2017, 07:52:43 am »
The weird thing is that sometimes I can run a game for hours without any crashes while other times the same game crashes within minutes. It's really temperamental and it's hard to pinpoint exactly why it behaves this way. That said when the games work they work pretty well so I'm not sad about my purchase, it's a nice concept and a novelty that's fun to game on for that portable pc and emulator fix. It's also a pretty capable device just wish it was a little bit more stable.

PPSSPP runs flawlessly on my device right from the beginning. People argue that emulation don't utilize the graphics hardware that much.

First time I receive my unit I ran RE5 benchmark couple of times without any problems.

Then again (at least previously) older games crashed not even a minute in, because they're hardware accelerated. Simply any native windows games that uses 3D acceleration no matter how heavy or lightweight it is it'll crash the graphics driver.

Some every other games do run well too, but very narrow selection of it.

GPD probably locked the BIOS since they've found what causing it, and probably tweaking the potential problems they found in the BIOS. I don't think the capacitor soldering solution works. As I saw a guy complained that the driver crashes still occur after he did the fix. And geez soldering that kind of tiny stuff isn't what most people capable of.

But with all the potential combination of fixes available out there makes it hard to pinpoint the problem. I believe it's more of the software side, not hardware.

Kendy didn't replied to me when I asked whether the new unit solved the problem or not. Or perhaps he/she isn't in GPD anymore.

exorio (OP)

Re: Driver crashing SOLVED (at least on my unit)
« Reply #9 on: March 23, 2017, 04:31:00 pm »
After back and forth with all these configuration, I concluded the turbo boost is one of the major cause of the crashes . I also redo all other fixes like DTS and thermal.

If I keep it on, the driver crashes don't appear instead the game just freezes like that.

I didn't notice much slower performance and yet the device seems cooler than before.

As I read about this turbo thingy on 8700 it is said that it will jump up to 2.4 ghz from 1.6ghz if needed.

Im not sure what does it means "if needed".

But I set the IGD on turbo mode also couple of other performance tweaks no problem since.

Probably a good thing too since most likely prolong the device age because it isn't working too hard overall.

Enough with the tinkering then I'll just enjoy the device as it is.

exorio (OP)

Re: Driver crashing SOLVED (at least on my unit)
« Reply #10 on: March 24, 2017, 08:03:08 pm »
Well if this is still interest anyone since the new version of GPD win didn't seem to have driver crashes anymore.

I use 154028.4501 (production driver from the Intel driver update utility)

So far running NFSMW, gone through 2 blacklists, then taking a break leaving the device running RE5 DX10 benchmark all maxed out without AA then went into another whole blacklist then another RE 5 DX9 benchmark without any freezes or crashes.

I also tried reverting the bios to defaults and tweaked and both are really stable.

Before this I tried reverting to the GPD's default driver and RE 5 benchmark frozen or recovered until the application blocked message appeared again.

I remeber clearly that I ran RE5 benchmark after I received the unit multiple times without any errors. All this driver crashes occur after I apply the anniversary update and update each and every component driver from device manager.

So moral of the story? Not all drivers are programmed good as Nvidia's. And newer drivers don't always mean better.

Hope this will help to anyone still having the driver crashes problem.
« Last Edit: March 24, 2017, 08:14:41 pm by exorio »

exorio (OP)

Re: Driver crashing SOLVED (at least on my unit)
« Reply #11 on: March 25, 2017, 06:39:10 am »
Another addendum

I followed bios performance settings back then.

I haven't played fighting vipers for quite awhile then I start it up I got sound stutters and the game felt really slow while this never happened before at all.

So I tested with default settings, the game instantly went blazing fast.

RE5 benchmark even gave me 20-25 FPS with everything maxed out and 2x AA

Finding this, I make sure bios settings at default again and only change those involving power management (DTS, S5 driver and C6 state).

Lesson learned.

exorio (OP)

Re: Driver crashing SOLVED (at least on my unit)
« Reply #12 on: March 25, 2017, 10:58:06 pm »
Pinpointed another problem : v sync plays a HUGE role on Intel HD graphics stability. Turn it on.

I always turned vsync off on my other computers since I just thought it's merely to remove screen tearing but it will speed up the games.

Not in this case.

So in short for GPD Win : always turn VSYNC On, on every games you have.

 

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