Hey Justin, i got my unit, too.
Mine is faulty as well.
The dpad sticks and squeaks, so do the buttons. The Dpad is very mushy and the screen has a stuck pixelel in the center of the screen.
I will ship back the unit to dragonbox tomorrow morning.
They said i would get replacement, since they still have units left over and i won't have to wait so long for a new unit.
I am still really excited for it.
Can't wait for the new unit to arrive.